Workshop and Contents gone

6 Replies
User
8 May, 2019, 2:59 PM UTC

Logged into my game this morning and found that my workshop and all its contents were gone.  It's just an empty space now.  Everything else is still in place and untouched.  I sent a message to tech support hoping to retrieve it and all its contents, which is a LOT.  

Player:  Meryena

In Stilwin #128 Cords: 263-503

From: #135 Chainsboro

My husband and I both play and spend quite a bit of money on this game.  And, all those materials in my workshop are what I have worked toward for months.  

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User
8 May, 2019, 4:18 PM UTC
Can someone from tech support please help?  There is an event going on that I have contributed over a billion points to and now I can't do anything, because I have nowhere to put any materials gained.  Since I have paid money to get this far in the game, I hope to be compensated for the down time this issue has caused.  
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Administrator
9 May, 2019, 4:23 PM UTC
Hello! Clarify please your game ID (“Menu” —> “About the game”) in private messages and send please some screenshots illustrating that issue. You can use sites for creating screenshots and send the link in PM. We want to help you! Waiting for your answer and thank you in advance! 
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WWO
User
9 May, 2019, 5:46 PM UTC
sites?
* If you found this post useful, please click 👍 below. ** You will probably get answers faster by using the KaW Discord server at https://discord.gg/rdyfTBT
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Administrator
12 May, 2019, 11:53 AM UTC

WWO said:


sites?

Hello! Yes, sites for creating and posting screenshots to paste the screenshot link in PM :) 

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WWO
User
13 May, 2019, 2:24 PM UTC

Roger Montgomery said:


WWO said:


sites?

Hello! Yes, sites for creating and posting screenshots to paste the screenshot link in PM :) 

> "You can use sites for creating screenshots and send the link in PM"


What / which sites might you be referring to?

* If you found this post useful, please click 👍 below. ** You will probably get answers faster by using the KaW Discord server at https://discord.gg/rdyfTBT
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Administrator
14 May, 2019, 6:02 AM UTC

WWO said:


Roger Montgomery said:


WWO said:


sites?

Hello! Yes, sites for creating and posting screenshots to paste the screenshot link in PM :) 

> "You can use sites for creating screenshots and send the link in PM"


What / which sites might you be referring to?

Any convenient for you.

There too many sites for creating and posting screenshots so you can choose. 

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