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Where is the "Game ID"?

Where is the "Game ID"?

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Jun 5, 2017, 11:0306/05/17
0

Where is the "Game ID"?

Hello,


     I am quite frustrated at this point.  My original in-game issue is not being able to equip/unequip my hero's equipment.  I've reloaded the game as well to no avail.


     So I saw the "support" button and read through the FAQ's with nothing referring to this problem.


     I then decided to "Create a Ticket" only to be asked for a "Game ID" that is numerical.  NO WHERE in my "Gamer's Profile" can I find this information.


     So in order to submit a ticket for "support" I need to ask "support" how to find this Game ID number which is obviously a problem since... yup you guessed it I can't even talk to support yet without the freaking ID. 


     Yes I am a paying player so this isn't some ungrateful rant from a F2P player.  I am quite concerned about how non-user friendly this process seems to be and am just about to call it quits on this game and anything associated with "Plarium".


      I will give it a couple of days to see, but not holding my breath.



UPDATE:


OK... I just submitted this forum post and it had a "user" # underneath my name which I used as my "Gamer's ID" (I hope it is) for the support ticket.  Not convinced it is but here's to hoping.



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9k
Comments
15
Comments
Jun 5, 2017, 14:5406/05/17
04/26/17
65

Hi mate. Your hero must be in the Town to equip him with items. And you can fing your Game Id if u press "Menu" "About the game"

Jul 16, 2017, 15:0907/16/17
1

Hi!

I'm just replaying to know my ID number too 
Aug 11, 2017, 21:4408/11/17
1
New update now game does not play. Goes to load screen i get javascript error and cant find game id. Hope my blue has enough hours tll fixed.    
Aug 12, 2017, 11:3908/12/17
3

If you want to see your id game number go to menu from game---about the game--below the version number there's your user id. 


Aug 14, 2017, 04:1708/14/17
07/04/17
13
In case someone didn't know or wasn't sure, your ID here in the forum is not the same as your ID in the game. For example, my User ID in the forum is 1709112. But my User ID in the game is 2711401. So if you are making a ticket for a problem in the game, make sure you use the correct User ID.
Aug 14, 2017, 12:1608/14/17
04/26/17
281
Yes, Lowmeadow right. But, in case when you game not working, you can write random numbers in ticket
Oct 18, 2017, 01:3110/18/17
1
I have absolutely no idea where my ID would be found, so if someone knows, please tell me!
Oct 18, 2017, 14:5310/18/17
04/26/17
281
parisngonzalez said:

I have absolutely no idea where my ID would be found, so if someone knows, please tell me!
Press "Menu" --> About the game
Jan 7, 2018, 21:0601/07/18
10/21/15
4
welches menü?????????
Jan 9, 2018, 12:3501/09/18
77

Wuschler said:


welches menü?????????

Hi! Lol! Game's menu. Bro, do u know what is it?

Jan 15, 2018, 15:0701/15/18
04/26/17
281

Right lower corner, button "Menu" then "About the Game"




In deutsch it will be "Spiel-Info"
Jan 29, 2018, 06:0701/29/18
Jan 29, 2018, 06:08(edited)
1
You would get it by pressing the menu button and following the about this game  bar.
Mar 30, 2018, 19:1903/30/18
11/01/17
1
May 22, 2018, 13:4905/22/18
01/26/18
1

bla, user id