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Different ID's but same email and password

Different ID's but same email and password

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Oct 15, 2019, 11:2110/15/19
01/28/18
1

Different ID's but same email and password

Hey, I have a problem. I'm using Throne using the app on android phone. Second I created an alt with my current email bc on phone the game is linked true fb/Google. I could play like this, no problem until suddenly I couldn't remember the password for my alt. I followed the instructions but since then I can't get access to my alt! However I can get access to this platform and it recognizes me as the alt owner! So why can't I get no access no more in the game?

Please help me out of this circle. Pls remember that I cant log in in the game, the game rejects my password! The forum not.....
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Oct 15, 2019, 12:0010/15/19
04/12/17
1320

Greetings! 

Your Forum account and your game account are not connected. They may have different emails and passwords. If you forgot your game account's password please use the "Forgot your password" form showed on the screenshot below. 



If you forgot your email adress we can link your game account to another email. In that case please contact me in private messages