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Online chat with Plarium's Community Manager has started! September 1

63 Replies
Alina Bright
Community Manager
1 September, 2017, 1:25 PM UTC
Letke said:

Give us more tournaments with sketches....its hard to bring them
Hi! I can't tell for sure if there will be launched such Tournaments, but I'll pass your feedback. 
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Ernie's House
1 September, 2017, 1:26 PM UTC
Hello. Love this game. Can we add a tab under letters and reports for Battlegrounds reports as we have for champion?  All of us that hold several Beacon get hundred of hit llosing the importabt track of BG Report. 
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Chenal
1 September, 2017, 1:26 PM UTC

What are the use of the parangon points?

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Alina Bright
Community Manager
1 September, 2017, 1:26 PM UTC

Sichovik said:


Що з топазами? Які наміри у розробників, яка буде можливість їх отримувати гравцям? (Крім купівлі за реальні гроші) 

Приветствую! В скором времени мы запустим Турниры, в которых вы сможете получить ресурсы для прокачки Избранных. 

Hello, my Lord! We're going to launch the Tournaments where you'll be able to get the resources to improve the Champions. 
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Alina Bright
Community Manager
1 September, 2017, 1:27 PM UTC
ANTRIXON said:

Hi All, in pvp, we could win sapphires from enemies
Hello! Would you mind telling everything in more details? 
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Bensebur
1 September, 2017, 1:27 PM UTC
Hola por que no podrian porner que los combate se vean cuando te atacan y cuando ataco
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Ernie's House
1 September, 2017, 1:28 PM UTC
Also. If possible. Getting report per caregory per tab also great. 
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Joshua Cendana
1 September, 2017, 1:28 PM UTC

patrykfigaj said:


Can you please fix that when I'm try to capture a hamlet from someone instead I send the troops to raid his castle don't now why

Same thing happened to me too.

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Kexa_Sakhalin
1 September, 2017, 1:28 PM UTC
Сделайте, пожалуйста, обмен сапфиров на топазы и наоборот. Это увеличит оборот и пойдет на пользу процессу.
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Trendkill
1 September, 2017, 1:29 PM UTC
 I would like to know why people that spend more money gets crappy percentage packs?  I see people getting the same packs for $80 that I have to spend $100 for..  if feels like you penalize the people that spend more money and we should be getting the better packs
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speaker019
1 September, 2017, 1:30 PM UTC
Hola soy jugador activo y no s por que paricipando d ls torneos d alameras obtengo 0 punto x ma topa q mand 
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BeeBeepImJeep
1 September, 2017, 1:30 PM UTC
Будут ли добавлять новые земли к замку (как пристройки к земле замка) и новые акции для новичков?
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Ernie's House
1 September, 2017, 1:30 PM UTC

If there is any possibility that we can move a castle from one server to other without start from tge begginning? And option like a back up from one server and restore in the next one. 

We find great people that became almost family and will be great to move from one server to other to join a league. But remember. Must of us has made some $$ investment in the run thatcit willl be lost.
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Alina Bright
Community Manager
1 September, 2017, 1:31 PM UTC

Joshua Cendana said:


Ok, I will do so, its been 5 days now, my champion is still lv2. When I click it to attack so that it could level, it always say champion cannot be found. But then again I can still use it on my altar.... if ita not a bug... idk what it is. Oh and one more thing, I leveled up my champion to 4 star, I should get 100 gems right? When I click it, I did not get any... and I already leveled up 3 champions to 4 star still when I claim the gems, I did not get any.

My Lord, please contact our Help Center and send them more details about your first issue, our guys will check it. 

As for the second issue, this bug will be fixed asap. There is a graphic bug, there are no rewards for the level up. 
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Joshua Cendana
1 September, 2017, 1:31 PM UTC

Can I ask when are the good and cheap events for sapphires coming? I want to buy more, but I dont like the current sapphire events... I want those events that happened on august.

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Alina Bright
Community Manager
1 September, 2017, 1:31 PM UTC
travisbourke said:

Russian? Why do we  want a global game
Hello! What do you mean, my Lord? 
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Joshua Cendana
1 September, 2017, 1:32 PM UTC
Alina Bright said:

Joshua Cendana said:


Ok, I will do so, its been 5 days now, my champion is still lv2. When I click it to attack so that it could level, it always say champion cannot be found. But then again I can still use it on my altar.... if ita not a bug... idk what it is. Oh and one more thing, I leveled up my champion to 4 star, I should get 100 gems right? When I click it, I did not get any... and I already leveled up 3 champions to 4 star still when I claim the gems, I did not get any.

My Lord, please contact our Help Center and send them more details about your first issue, our guys will check it. 

As for the second issue, this bug will be fixed asap. There is a graphic bug, there are no rewards for the level up. 
Will we be compensated for the green gems after the bug is fix? Or not...?
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Alina Bright
Community Manager
1 September, 2017, 1:33 PM UTC

MAJESTIC-DRG said:


Hi there. When upgrading a champion I notice ate each level there is no more green gems payout. Why does it do that. Did you stop it?

his event has finished, but we're going to add new events which can be helpful to improve your Champions :)

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Alina Bright
Community Manager
1 September, 2017, 1:33 PM UTC
patrykfigaj said:

Can you please fix that when I'm try to capture a hamlet from someone instead I send the troops to raid his castle don't now why
It will be fixed soon. 
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Alina Bright
Community Manager
1 September, 2017, 1:34 PM UTC
Ernie's House said:

Hello. Love this game. Can we add a tab under letters and reports for Battlegrounds reports as we have for champion?  All of us that hold several Beacon get hundred of hit llosing the importabt track of BG Report. 
Hello! Unfortuantely, we don't plan to add such feature. If we decide so, I'll keep in mind your suggestion. 
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