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Facebook-related login issue

Facebook-related login issue

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NeversmilexCommunity Manager
Apr 13, 2018, 10:0704/13/18
10/24/16
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Facebook-related login issue

Hello, my Lords and Ladies!


We have recently heard a lot about Facebook-related issues from you. It appears that the Facebook has implemented some changes to their security algorithms on April 9. Unfortunately, we can't influence on that from our side, and we're waiting for them to fix this issue as soon as possible.


Meanwhile, you can also track the process of this task at their developers' blog: https://developers.facebook.com/bugs/992564290891053/


We'll do our best to keep you posted, once we have any additional details.


Also, there's a workaround that may help you to resolve the issue. Please perform the following steps:


1. Log out of FB account on all devices: phone, PC, laptop, etc.

2. Log out of the game, clear cache.

3. Clear FB application cache/reinstall or delete the FB application (temporary).

4. Try to login using FB account once again.


We hope that it will help some of you to avoid the login issue until the Facebook's fix!

Please also note that some FB features will not work till Facebook releases its hotfix (e.g., inviting friends, FB gifts, etc.)


Thanks for your understanding and patience!

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