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Oct 23, 2017, 16:0410/23/17
01/06/15
142

Support Delays

Maintenance is being performed on our Support Tool.

If you are expecting a response from our Support Team, please leave a Comment on the forum.

Due to the ongoing maintenance work, we may not be able to answer your questions directly. If you have asked a question and are yet to receive a response, or if you need to ask a question in the near future, our official forum is the place to do so.

- Plarium Team



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5k
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23
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Oct 23, 2017, 16:3810/23/17
11/18/15
2

I have sent an attack to a beacon and the troops have disappeared, I have sent a message to the support, they will respond ?. good afternoon

Oct 23, 2017, 16:3810/23/17
05/31/17
3
awesome 
Oct 23, 2017, 16:4310/23/17
02/19/17
3
Ok Thx. Well do. I'm bring all my questions here   first
Oct 23, 2017, 16:4910/23/17
02/08/17
3
How do empty castle slots show up /generate?  I'm on server 3 and I'd like to relocate my castle but keep getting the message that no empty spots are available. 
Oct 23, 2017, 16:5110/23/17
05/03/15
2
I didn’t receive back the 90% of my attack unit during the last tournament. Please I need them back.
Oct 23, 2017, 17:3010/23/17
19
Buenas tardes podrian escribir en castellano y no se porque motivó no me envían campeones porque no puedo participar en torneos de campeones
Oct 23, 2017, 19:0710/23/17
2
Bonsoir. Je ne sais plus mont motde passe et le generateur pour un nouveau ne reconnait plus mon adresse mal. 3 eme message... Sethi, prevot ligue FT -156/660 happygiraf@gmail.com
Oct 23, 2017, 21:1410/23/17
05/26/15
1
Trying to locate my account details for an alt of mine. I have recovered 6 so far the seventh one can't seem to get the login credentials correct. Support please pm me privately. Thanks
Oct 24, 2017, 06:3610/24/17
2
Voulez vous bien me repondre sur l'adresse happygiraf@gmail.com svp? Cela fait deja qelques jours que je ne sais plus jouer avec mon compte Sethi. Merci.
Oct 24, 2017, 15:0410/24/17
03/01/16
5810
Castillo pirata said:

I have sent an attack to a beacon and the troops have disappeared, I have sent a message to the support, they will respond ?. good afternoon

Hello, my Lord! I can suggest that you contact Help Center via direct link
Oct 24, 2017, 15:0410/24/17
03/01/16
5810
dallasschiestel said:

Ok Thx. Well do. I'm bring all my questions here   first
Hello! Thank you for understanding, my Lord! :)
Oct 24, 2017, 15:0610/24/17
03/01/16
5810
Liononthemoon said:

How do empty castle slots show up /generate?  I'm on server 3 and I'd like to relocate my castle but keep getting the message that no empty spots are available. 
It depends on inactive Castles, my Lord. 
Oct 24, 2017, 15:0710/24/17
03/01/16
5810
Caste Murat said:

I didn’t receive back the 90% of my attack unit during the last tournament. Please I need them back.
Hello, my Lord! In this case please contact our Help Center via direct link
Oct 24, 2017, 15:0810/24/17
03/01/16
5810
Francisco 11 said:

Buenas tardes podrian escribir en castellano y no se porque motivó no me envían campeones porque no puedo participar en torneos de campeones
Hello! I need more details of your issue, my Lord. 
Oct 24, 2017, 15:0810/24/17
03/01/16
5810
steph.mign said:

Bonsoir. Je ne sais plus mont motde passe et le generateur pour un nouveau ne reconnait plus mon adresse mal. 3 eme message... Sethi, prevot ligue FT -156/660 happygiraf@gmail.com
Hello, my Lord! Please contact Lady Emelia in PM. 
Oct 24, 2017, 15:0910/24/17
03/01/16
5810
NapoleonY {VW} said:

Trying to locate my account details for an alt of mine. I have recovered 6 so far the seventh one can't seem to get the login credentials correct. Support please pm me privately. Thanks
Hello, my Lord! Please, PM Lady Amelia.  
Oct 24, 2017, 15:1010/24/17
03/01/16
5810
steph.mign said:

Voulez vous bien me repondre sur l'adresse happygiraf@gmail.com svp? Cela fait deja qelques jours que je ne sais plus jouer avec mon compte Sethi. Merci.
Hello! What exactly happened, my Lord? 
Oct 26, 2017, 05:1210/26/17
10/29/16
1
Hi, I have opened three Lvl.4 mythical chests and got the same equipment. This is really frustrating given the keys are not cheap :(
Oct 26, 2017, 14:1610/26/17
03/01/16
5810

layantharukaa said:


Hi, I have opened three Lvl.4 mythical chests and got the same equipment. This is really frustrating given the keys are not cheap :(

Hello, my Lord! It can happen. You get these items randomly, thus, you could get the same items. I hope you'll receive the profitable and new item in the near future :) Have a great day!  


Oct 26, 2017, 20:0210/26/17
3
Hi. I sent 1072 demons to a bg and got a report about all my offs attacked it too. Please correct this bug and give me back my troops. 
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