Ask general questions from the Moderator

38 Replies
Skull City
2 June, 2017, 12:51 PM UTC

Hi I want to know why at my castle when I select all troops it shows for example 100k but when I choose "my troops" it grows to 1





UTC +10:00
Alina Bright
Community Manager
6 June, 2017, 11:00 AM UTC

ggaslanian said:


Hello . Plz activate the 75% more frequently. Three times a month would be fair. Too many coiners are 

Hello! From community side, we have a very limited impact on such Discounts. Several departments work on their balance and they rely more on specific data and analytics than on players' suggestions. Unfortunately, it’s not a part of the game our players can affect directly or pass suggestions about some changes to it.

UTC +2:00
Alina Bright
Community Manager
6 June, 2017, 11:01 AM UTC

Skull City said:


Hi I want to know why at my castle when I select all troops it shows for example 100k but when I choose "my troops" it grows to 1





Hello! Please share your idea here - https://plarium.com/forum/en/stormfallrob/suggestions/ 


Thanks!

UTC +2:00
Buster10
6 June, 2017, 6:20 PM UTC

Buster10 said: have you any idea if the designers are looking at more paragon levels



Sameer Khan said:


Hello everyone, I am your new Moderator for plarium.com Forum. If you have any questions which you may want to ask, feel free to comment below and I will be happy to help.


Thanks in advance. :)



UTC +1:00
Alina Bright
Community Manager
7 June, 2017, 8:40 AM UTC
Buster10 said:

Buster10 said: have you any idea if the designers are looking at more paragon levels



Sameer Khan said:


Hello everyone, I am your new Moderator for plarium.com Forum. If you have any questions which you may want to ask, feel free to comment below and I will be happy to help.


Thanks in advance. :)



Hello! We're planning to improve Paragon Status feature in the future. 
UTC +2:00
madhurbung
17 June, 2017, 1:15 AM UTC
After one of the updates, it was asking to enter the promo code that we received to registered email address to claim the gift. When will I get and what is this about?
Madhur
UTC +7:00
Alina Bright
Community Manager
19 June, 2017, 10:28 AM UTC
madhurbung said:

After one of the updates, it was asking to enter the promo code that we received to registered email address to claim the gift. When will I get and what is this about?
Hi! This window was added for future plans, there are no way of getting promo codes yet. 
UTC +2:00
Christophe.Maso
22 June, 2017, 10:04 PM UTC

Hi, my question is about catacombs and rss - with the bonus program, my catacombs rss limit is at +150%. My combs are maxed, so normally they can hold 40,000 of each resource type. With +150%, that should move it up to 100k of each resource.

I was attacked at a time when I was turtled; all my trrops were in the catacombs, the +150% was in effect, and all of my rss were under 100k. Yet, the attacker went away with some rss - how is that possible if all my rss were locked away in the catacombs?

UTC +5:00
lord lapulapu
9 July, 2017, 8:31 AM UTC
Hi my league is already inactive. However i want the rank of marshall and hoping i can lead new members to 
UTC +8:00
Alina Bright
Community Manager
10 July, 2017, 9:07 AM UTC

Christophe.Maso said:


Hi, my question is about catacombs and rss - with the bonus program, my catacombs rss limit is at +150%. My combs are maxed, so normally they can hold 40,000 of each resource type. With +150%, that should move it up to 100k of each resource.

I was attacked at a time when I was turtled; all my trrops were in the catacombs, the +150% was in effect, and all of my rss were under 100k. Yet, the attacker went away with some rss - how is that possible if all my rss were locked away in the catacombs?

Hello! 

In case when all your resources are in Catacombs, opponent have a chance to get some resources. There is no reason to be worry, because this resources are compensated by the game. Thus, this player didn't get your resources. 

Wish you gloriuos victories! 

UTC +2:00
Alina Bright
Community Manager
10 July, 2017, 9:11 AM UTC

lord lapulapu said:


Hi my league is already inactive. However i want the rank of marshall and hoping i can lead new members to 

Hello!

Please contact Amelia in PM or our Help Center

UTC +2:00
KashAz
12 July, 2017, 2:22 AM UTC
Time to revisit an old question.  Does Plarium have any plans to implement a Fortress Massacre type event?  When I asked quite a while back the answer was "Not at this time."  So I am wondering if things have changed.  Thank you for your time and grats Sam.
UTC +7:00
Alina Bright
Community Manager
12 July, 2017, 12:44 PM UTC

KashAz said:


Time to revisit an old question.  Does Plarium have any plans to implement a Fortress Massacre type event?  When I asked quite a while back the answer was "Not at this time."  So I am wondering if things have changed.  Thank you for your time and grats Sam.

Hello, my Lord! Unfortunately, still no news yet. We don't plan this in the near future. 

UTC +2:00
KashAz
12 July, 2017, 1:57 PM UTC
Alina Bright said:

KashAz said:


Time to revisit an old question.  Does Plarium have any plans to implement a Fortress Massacre type event?  When I asked quite a while back the answer was "Not at this time."  So I am wondering if things have changed.  Thank you for your time and grats Sam.

Hello, my Lord! Unfortunately, still no news yet. We don't plan this in the near future. 

Thank you Alina!
UTC +7:00
Alina Bright
Community Manager
13 July, 2017, 10:23 AM UTC

KashAz said:


Alina Bright said:


KashAz said:


Time to revisit an old question.  Does Plarium have any plans to implement a Fortress Massacre type event?  When I asked quite a while back the answer was "Not at this time."  So I am wondering if things have changed.  Thank you for your time and grats Sam.

Hello, my Lord! Unfortunately, still no news yet. We don't plan this in the near future. 

Thank you Alina!

If I get the news, I will let players know. 


UTC +2:00
NK'47
22 July, 2017, 9:36 PM UTC

Hello! 

Is there any way to see all the quests all together?

Currently I am able to see only a few from time sensitive, war, construction etc

Can I see all the quests available?

Well at least initial levels of all the quests!

Thanks
UTC +5:00
Ve4nik
Moderator
24 July, 2017, 11:33 AM UTC

Well, think Plarium keep players in tonus with "unpredictable" quests.

So, I don' think they'll do it. 

But who knows...

Ve4nik в игре ник мой, пишите Stormfall: RoB (-334 -668) // Soldiers Inc MW (-1234 567)
UTC +3:00
~zig~
18 August, 2017, 5:43 PM UTC
Been having issues with tickets being deleted after I log out. Anyone else have this issue and suggestions how to fix it
UTC +6:00
Alina Bright
Community Manager
21 August, 2017, 9:39 AM UTC

~zig~ said:


Been having issues with tickets being deleted after I log out. Anyone else have this issue and suggestions how to fix it

Hi there! We know about this situation and we're working on it. Unfortunately, you can't fix it by yourself :(

I hope this issue will be resolved asap. 
UTC +2:00
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