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I made 2 accounts with 2 different emails and somehow they're both linked.

I made 2 accounts with 2 different emails and somehow they're both linked.

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Jun 3, 2018, 18:4906/03/18
12/30/15
3

I made 2 accounts with 2 different emails and somehow they're both linked.

I have a problem with my two accounts being linked even tho they're in two different phones. I don't know what happened, but the only reason why I made the second account was for my main to send protection to it and vice versa, now I can't select the same Server/realm for both meaning that my castles can't interact.  :( how can I fix this? Or do I have to erase my mini? I've spent money on my main so I definitely can't lose that one. Any help would be appreciated.  Thanks for your time.  ;)
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2k
Comments
14
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Jun 4, 2018, 05:1606/04/18
01/11/16
1009

How long you have been playing on both accounts? 

If you are sure that you have registered your different email with your accounts, can you try uninstall and install the game back on the phone which you have mini account? 

Jun 4, 2018, 09:2106/04/18
01/12/18
2
Can we have two accounts on 1 cell phone?
Jun 5, 2018, 17:2206/05/18
10/15/15
455
You can only have one email per server but one in each server linked together when you log on. If you log off, you can log into a new account. The phone itself does not store the account to the device, only the email links to the account it is registered with.
Jun 7, 2018, 00:2406/07/18
12/30/15
3
I'll do that right now, sorry didn't thought someone was going to answer me, I'll uninstall and then I'll install again with my mini's email. My main used to be on that phone but I've switched the account to a newer phone and uninstalled Stormfall, after that, I made a new email and made a new account on that  phone...at first I was able to send troops from my main to my mini to protect it and then the game sent me to re-login again and I did put the email for the mini, it logged in but this time it was in another realm and I couldn't reach my main. Thank you for your patience. 😀👍
Jun 7, 2018, 01:2606/07/18
12/30/15
3

I did as suggested and both accounts are still linked. My mini has grown to a level 37 but if I need to erase I'll do that. The mini is only a few days old so I can make another but I don't want to have that same problem. Let me know what I should do. Thank you.

Jun 7, 2018, 02:5106/07/18
06/15/17
879
Maybe its linked to your facebook account?

Do you log out with your main account on the other device?
Jun 7, 2018, 05:5206/07/18
Jun 7, 2018, 07:06(edited)
01/11/16
1009

༒^Ꮙརཥཇཞ^༒ said:


I did as suggested and both accounts are still linked. My mini has grown to a level 37 but if I need to erase I'll do that. The mini is only a few days old so I can make another but I don't want to have that same problem. Let me know what I should do. Thank you.

I believe you have castles on different servers + with same email login. if this is the case and you want a castle in same server as your main, then you will need to create a new castle on the same server as your main & link it to a different email.

You can change the server from the settings under profile on lower right corner of screen in game.

You wont loose progress on any of your castles once its linked to email.


Jun 7, 2018, 12:4706/07/18
10/15/15
455
༒^Ꮙརཥཇཞ^༒ said:

I did as suggested and both accounts are still linked. My mini has grown to a level 37 but if I need to erase I'll do that. The mini is only a few days old so I can make another but I don't want to have that same problem. Let me know what I should do. Thank you.

can you send us a screen shot of what you are referring to? If you are in the game, where do you go when you log out? and what does it say when you go to settings then select server tab?
Jun 8, 2018, 04:4906/08/18
01/12/18
2
Let's say i have 3 email accounts and want to have 3 castles on the same server and on the same cell phone, is it permitted?
Jun 8, 2018, 06:0806/08/18
01/11/16
1009
May be :)
Jun 10, 2018, 19:4006/10/18
10/15/15
455
 hutabaratchandra919 said:

Let's say i have 3 email accounts and want to have 3 castles on the same server and on the same cell phone, is it permitted?
Frowned upon lol but as long as you have different emails for your extra accounts they will all be able to be logged on and played from. Its in the terms of use in settings about what they permit and dont permit. 
Jun 13, 2018, 01:4806/13/18
12/30/15
3
I log out when I go to settings and then profile, when I go to server it's my main in there but they're in different emails and two different devices. I don't know how to send screen shots in here, sorry and thanks for the help. 👍
Jun 13, 2018, 01:5306/13/18
10/15/15
455
༒^Ꮙརཥཇཞ^༒ said:

I log out when I go to settings and then profile, when I go to server it's my main in there but they're in different emails and two different devices. I don't know how to send screen shots in here, sorry and thanks for the help. 👍
On both devices they are showing the same email and both are on the same server? I believe you can send me a message with a screen shot. 
Jun 13, 2018, 02:5906/13/18
06/15/17
879
I mess up 😧

Could you log out in every device and then start again?