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2x solo pvp reward

2x solo pvp reward

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Feb 28, 2016, 03:2702/28/16
11/05/14
19383

2x solo pvp reward

So this 2x tourney going on. When I click on it, it says that I won't get the 2x multiplier because I was promoted to a full fledged member more than halfway through the current tournament. That's not right. I've been full member in my league for almost 7 days already. Need to fix this. And I'm not the only one that's seeing this message in error. 
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Feb 28, 2016, 15:2202/28/16
Dec 29, 2018, 16:45(edited)
11/05/14
19383
mlamothe11 said:

So this 2x tourney going on. When I click on it, it says that I won't get the 2x multiplier because I was promoted to a full fledged member more than halfway through the current tournament. That's not right. I've been full member in my league for almost 7 days already. Need to fix this. And I'm not the only one that's seeing this message in error. 

Feb 28, 2016, 15:2302/28/16
Dec 29, 2018, 16:45(edited)
11/05/14
19383

 i have the same problem and didn't get my x2 rewards even i have been in the league over 2 weeks

Feb 29, 2016, 09:0602/29/16
1369
If you are a full member and not in neophites slots, than this can be a bug.

Please, contact Support team.

Feb 29, 2016, 10:0702/29/16
Feb 29, 2016, 10:13(edited)
02/29/16
1
Hi,  good morning I want my x2 reward. I going more than 1
Feb 29, 2016, 10:1402/29/16
1369
Please, contact Support team to solve this problem.
Alyona KolomiitsevaCommunity Manager
Mar 1, 2016, 14:3803/01/16
09/17/15
8278
We have fixed this issue. All the rewards were added to your accounts. Thank you for your fast reports and for your patience.
Mar 2, 2016, 08:4203/02/16
Dec 29, 2018, 17:04(edited)
11/05/14
19383
I had the same problem and also most of my league mates. We opened multiple tickets but they weren't solved. I hope we will get the x2 for the points we did.
Alyona KolomiitsevaCommunity Manager
Mar 2, 2016, 09:0603/02/16
09/17/15
8278
paizan said:

I had the same problem and also most of my league mates. We opened multiple tickets but they weren't solved. I hope we will get the x2 for the points we did.
Yesterday we have credited the rewards to all our players. If you did not receive any rewards and no letters from Oberon, please let our Support Team know about that.
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