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Resolution

3 Replies
Christooo
16 July, 2016, 9:34 PM UTC

Hey 


After the most recent update to this came the resolution of the game had gone from small to large and it's very irrating..  I play mostly on my Samsung Note 4. But before this update there was the option of "tablet mode" which made the ui smaller and neater for when I use this device. 


So my suggestion is what happened to this option?  Is it possible to implement a UI scaling option so we can choose our big or small we want our UI



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Alyona Kolomiitseva
Community Manager
18 July, 2016, 11:08 AM UTC

Hi, CHRISMURPH1233!


We did not remove this mode. There is an issue with Android 6.0 for Samsung devices. Android automatically optimizes apps, reduces the fps and definition. That's why Tablet Mode disappears.

There is a way to unlock this mode again. 

Clear your game data and follow this link: https://play.google.com/store/apps/details?id=com.samsung.android.gametuner.thin install this app and set the High quality in settings. 

Please make sure that your account is connected to FB or Plarium ID before reinstalling the app. 

Let me know if it helps.

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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Christooo
18 July, 2016, 12:47 PM UTC
Thank you very much that sorted it out! Greatly appreciated!
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Alyona Kolomiitseva
Community Manager
20 July, 2016, 1:34 PM UTC
Christooo said:

Thank you very much that sorted it out! Greatly appreciated!
Great! 
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
0
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