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Missing resource rewards

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Apr 13, 2016, 15:5304/13/16
04/13/16
0

Missing resource rewards

Im not getting my resources (gold, iron and food) from my chest (from completed League tourney) rewards, and my rewards from BGs tournaments. I do get the other rewards like units, but not the resources. Does anyone have an idea why this is?



I know this because i watch my resource banner (top of screen) when I click claim reward, and it does not change.

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Apr 14, 2016, 06:4304/14/16
1369

I think you've got your rss reward directly in your items.

Click on your item chest and check rss table =)
Jul 1, 2016, 04:0507/01/16
2
I have this exact issue. If I ope league chests or awards for individual quests I receive everything EXCEPT rss. I never get the rss. I've submitted several tickets but admin just tells me it's resolved. I've logged out of the game and back in, so that doesn't help.
Jul 1, 2016, 06:2307/01/16
1369

Lori? unfortunately, only support team can investigate this problem.

Please, recontact them.
Jul 2, 2016, 01:4707/02/16
2

Thanks for your reply. I tried 3 times to elicit admin support and they finally just repeated "this issue is resolved" and deleted all previous comments. I don't know if they think I'm trying to scam the system or what, but clearly they are unwilling to address this further. I even started a whole new acct on another server and still have the same problem, so maybe the issue is with the app on my device? When I went to reinstall the app I got a msg that if I do so I will lose all data. I assume this means I would start over from lvl 1 and I really don't want to do that :( 

Anyway, thx again for your reply.
Jul 4, 2016, 08:0207/04/16
1369

Lori, please, advise me, did you check you items for rss packs?

Are there any from chest rewards?
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