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Game Discussion

79 Replies
angelsaurora
8 June, 2016, 8:18 AM UTC
Hey all. Does anyone know if I change server to other choice of server, does my castle skin 
UTC +7:00
Ve4nik
8 June, 2016, 8:36 AM UTC
Hi, friend.

You will need to buy builders and skin castle again per server.

Ve4nik в игре ник мой, пишите Stormfall: RoB (-334 -668) // Soldiers Inc MW (-1234 567)
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srnfaker
11 June, 2016, 4:30 AM UTC

Is this the correct place to ask a question? 


I see 'Spoils of War' on the Victory report by the Grand Marshall and thought I received the items listed there.

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srnfaker
11 June, 2016, 4:32 AM UTC
Also,  where do I find the aether I purchased? Thank y
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Ve4nik
13 June, 2016, 1:54 PM UTC

Shure, you can ask here. I'll help what I can.

1. Can you give me more details about Spoils of War?

2. Eather can be used only during event. It's being collected in bank. Unfortunately, It'll be burned after event and can't be recovered. It's nice bonus for those who buy anything but have no use for other players.

3. You can visit bank and check how much eather you need to open event chest.


Ve4nik в игре ник мой, пишите Stormfall: RoB (-334 -668) // Soldiers Inc MW (-1234 567)
UTC +3:00
Chicken Leg
20 June, 2016, 8:47 PM UTC
It would be nice to be able to track RSS gathering related to game limits.  
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Alyona Kolomiitseva
Community Manager
21 June, 2016, 7:34 AM UTC
We suggest our players to track their Resource flows on their own. It's a part of strategic gameplay 
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
Fuer
21 June, 2016, 2:44 PM UTC

YOU MUST MAKE DEFENSIVE BUFFS WORK BY NUMBERS. Work by time, offensive buff always get advantage because they can atk anyway. Defense however we never knows when will atacking us. There's no alert, theres nothing specific to help defensive ways. That's not fair. I will start produce just atk troops too. What a hell!

UTC +4:00
Alyona Kolomiitseva
Community Manager
22 June, 2016, 11:04 AM UTC
Fuer said:

YOU MUST MAKE DEFENSIVE BUFFS WORK BY NUMBERS. Work by time, offensive buff always get advantage because they can atk anyway. Defense however we never knows when will atacking us. There's no alert, theres nothing specific to help defensive ways. That's not fair. I will start produce just atk troops too. What a hell!

In some cases you do know that the raid is coming. Sometimes you are at war with some Leagues and you should stay alert. There are many situations when you can use Defensive enhancers. But no one can find the best strategy for you, except yourself 
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
giorgosmontechristo
22 July, 2016, 3:21 PM UTC

Who in the name of war he comes with this fortress idea . Today started the flag tournament my fortress was spayed by Les spy's from the sender and I lost all defence at fortress from her with an unbelievable ratio .

She lost 2.3 mil. And the fortress was 8.5 mil defence .

Now I understand why stormfall is full with I active players and empty castles you guys of stormfall I think you care only for credit card members if it is so let us know so we clean you the corner.

P.s. I think I make a mistake playing 1year here and leave my Warcraft character to be lost and tell you the truth I am thinking to return there .

I Suggest Maybe at next upgrade you give us the castle destroyer with couple of 100 sapphire to destroy the castle on the way out from your game so the server not be pact.

The flag tournament haha what a joke you guys are .have a nice day and if I offended you but luck.


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tomjaffrey
22 July, 2016, 9:28 PM UTC

Th flag event is further once meant only for the big leagues and the little leagues have the disadvantage. The big leagues have the leagues with flag level 1 and their fortresses must not attack. So would the leagues with evel 1 the chance had the flags divide among themselves. The idea is great, but the implementation is poor

Regards Tom
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sbc1922
23 July, 2016, 2:45 PM UTC

Hello! This flag tournament is a joke!!!! PLARIUM.., do u wanna lose players??

This flag tournament will defenetly help loose players to Stormfall.. How can u run a tournament with this big troop looses(ratio) without having a troop reward that makes people feel they at least gain something!  

I've bin playin for over a year and I now that at least 70% of your coustomers dont like this tourny... It's sow obvious that u trying to make money!!! 

Do u really think a GLOUROIS DISCOUNT is that spectacular to people who plays without money???

I've bin playing for over 1 year now and I must say Im not happy with PLARUIMS greedyness...!!

You should work harder to saticefiy your coustomers that play this game for fun and dont have lots of cash to keep up with your new "smart" ideas!!!:)


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Alyona Kolomiitseva
Community Manager
25 July, 2016, 7:51 AM UTC

Hi, guys. 

It's too bad that you have a negative experience with our new Tournament. We always try to make our game more interesting, challenging and exciting. We have created this Tournament so our players could compete, fight with each other and have some great time with this new kind of game activity. 

Of course, Fortresses can no longer be a safe place. Rivals can attack each second. You need to defend it or it will be taken down. But that's the point of the game - to fight for domination, Resources, glory and fame.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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Alyona Kolomiitseva
Community Manager
25 July, 2016, 9:22 AM UTC

Thank you for your feedback. I have passed it to our developers. They will take it into consideration and we will make some changes to the future Tournaments according to your feedback.

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
Sarge Slaughter
29 July, 2016, 3:10 PM UTC
This new buff that adds 50 off and def for a week is way unbalanced. The fact that you can only get it for 11 euro feels wrong. Youre asking dedicated people to pay real money each week to be competitive. No other game out there is even close to costing 720 euro a year just to play. This buff alone has made me seriously consider to quit and move on to other games, and yes Ive spent money on this game. 
Sarge
UTC +0:00
Alyona Kolomiitseva
Community Manager
1 August, 2016, 7:39 AM UTC

Sarge Slaughter said:


This new buff that adds 50 off and def for a week is way unbalanced. The fact that you can only get it for 11 euro feels wrong. Youre asking dedicated people to pay real money each week to be competitive. No other game out there is even close to costing 720 euro a year just to play. This buff alone has made me seriously consider to quit and move on to other games, and yes Ive spent money on this game. 

This new Item is not a game changer. We did a huge research work and analysis before adding it to our game. This Item is not easy to get. It can be found only in some Special Offers. Moreover, players still can use +10/20% Enhancers. And there are many other ways to boost your Army. 


Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
srnfaker
1 August, 2016, 7:38 PM UTC

Hi. What part of game gives the bonuses found in Hero/Active Bonuses?



Also, where do I see the totals of Active Crystals in the Crystal Vault?

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Ve4nik
2 August, 2016, 6:25 AM UTC

As I know, there are 3 types of active bonuses:

  1. Units:deff and off enhancers and food consumption reducers.
  2. Castle: auto unit hider;
  3. Resources: rss boosters.

As for "Hero" tab on main screen - is only for upgrading and breaking equipment.

As for cristals - only through experience. Well, what I know:

  1. 9 jade - 6.5%
  2. 8 carbuncle - 5.25%
  3. 8 opal - 6.8%
  4. 8 chalcedony - 8.5%
  5. 8 malachite - 14/11.2/6.8/5.25
  6. 8 amethyst - 8.5/8.5/5.25/5.25
  7. 8 quartz - 6.8/6.8/6.8/11.2
  8. 9 jasper - 10/10/18/18

Ve4nik в игре ник мой, пишите Stormfall: RoB (-334 -668) // Soldiers Inc MW (-1234 567)
UTC +3:00
srnfaker
6 August, 2016, 8:06 AM UTC

I have posted two questions in forum. Maybe I'm using the wrong location or doing something Incorrectly. 


But in 4 days no reply. 


Also, I created support tickets and get no reply for 4 days. 


This is bad service. Poor response to complaints and questions.


You are quick to sell Sapphires, but slow to reward them in-game, and have yet to reimburse me for reported losses in game due to bugs.


You have a good game but a miserly management, and sub-par service.


I think my three hundred dollars US (spent in two months) is going to be the last monies spent here. It feels like making money beats out making the best game, and I am becoming increasingly dissatisfied.



UTC -7:00
Alyona Kolomiitseva
Community Manager
8 August, 2016, 8:26 AM UTC

srnfaker said:


I have posted two questions in forum. Maybe I'm using the wrong location or doing something Incorrectly. 


But in 4 days no reply. 


Also, I created support tickets and get no reply for 4 days. 


This is bad service. Poor response to complaints and questions.


You are quick to sell Sapphires, but slow to reward them in-game, and have yet to reimburse me for reported losses in game due to bugs.


You have a good game but a miserly management, and sub-par service.


I think my three hundred dollars US (spent in two months) is going to be the last monies spent here. It feels like making money beats out making the best game, and I am becoming increasingly dissatisfied.



Could you please give me a link to your questions?

If you haven't received an answer from our Support Team yet, please check your Spam folder. If it's not there, please give me your ticket ID and I will check it for you.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
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