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Cant build troops

Cant build troops

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Jul 22, 2019, 12:5307/22/19
01/20/15
21
And the next day without answer into the Forum. Without answer per email....Super Job. ....
Jul 25, 2019, 06:4707/25/19
01/11/16
1009
Forum is only for helping and advising. Support can only fix your access issues. You will have to use the link provided by me earlier.
Jul 25, 2019, 13:1007/25/19
10/15/15
455

+MadTeddy2007+ said:


And the next day without answer into the Forum. Without answer per email....Super Job. ....

What exactly does your game look like when you try to log on that it is showing you errors to not being able to log on? What message pops up? 

Jul 26, 2019, 20:0407/26/19
01/20/15
21
You foul all of us ....and now the "bug" with the Champs for fortress and all the other things?????? You can kiss my a.. enough....i will leave the game, but i Think thats what Plarium want from all the players.....thx for a good time with all players and "a nice THANK YOU" to Plarium!!!!
Jul 27, 2019, 11:1207/27/19
10/23/15
78

+MadTeddy2007+ said:


You foul all of us ....and now the "bug" with the Champs for fortress and all the other things?????? You can kiss my a.. enough....i will leave the game, but i Think thats what Plarium want from all the players.....thx for a good time with all players and "a nice THANK YOU" to Plarium!!!!

Hey, this is just a game, albeit is poorly managed and horrible support, but that aside, I find if you go with the motto SSDD with plarium, expect nothing and you will not be disappointed. Tomorrow is another day, and better games to play.
Jul 29, 2019, 13:4207/29/19
01/20/15
21

I send a lot of Screenshots in Game. Support closed my Ticket. 

I write emails with Screenshots. Support dont answer me.

 That goes for 5 weeks. Start at 05. June 2019. And nothing happend. They have coordinates, Name and all other things. Now we have end of july, a new update and all say " everything ok with your Account. Cant find any Problems" ....and all the time  without playing for me since 05. June?

Its just a game, but for this game a lot of player payed a lot of money the last years. For me is it a Big disrespect ....

Make what you want like all the time PLARIUM-TEAM. i will kill my last troops and quit the game the next time. Like a lot of other Players they Foul you...

Jul 30, 2019, 18:1607/30/19
04/11/15
1

That's the strategy of Plarium. First make a lot of money and then not help the players .... Super Plarium !!!

Jul 30, 2019, 18:1907/30/19
02/22/15
2

Even Bluebox / VIP has asked for help. Nothing has happened!! Thank you Plarium for players who stop .....

Jul 30, 2019, 18:2607/30/19
03/19/15
3

When Plarium was bought by Aristocrat, the game was just shit. Money money money, but software and development is just garbage. The players??? 

 "The idiots pay, why should we help? Compensation ?? Why?"

 That's how Plarium works today !!

Jul 30, 2019, 18:2807/30/19
03/19/15
3
For me is it the last Game from Plarium. After that i will play Playstation again.
Jul 31, 2019, 11:4107/31/19
10/15/15
455
+MadTeddy2007+ said:

I send a lot of Screenshots in Game. Support closed my Ticket. 

I write emails with Screenshots. Support dont answer me.

 That goes for 5 weeks. Start at 05. June 2019. And nothing happend. They have coordinates, Name and all other things. Now we have end of july, a new update and all say " everything ok with your Account. Cant find any Problems" ....and all the time  without playing for me since 05. June?

Its just a game, but for this game a lot of player payed a lot of money the last years. For me is it a Big disrespect ....

Make what you want like all the time PLARIUM-TEAM. i will kill my last troops and quit the game the next time. Like a lot of other Players they Foul you...

I asked you a question and you replied with no answer, just complaints. I cant help fix a problem without you answering the questions. I understand you are frustrated but just insulting does not help fix anything. I have known many players and players who quit and players who return and players who love this game. It is all for various reasons. I get it, you are frustrated. How do we fix something that you have not answered questions to that we asked?
Jul 31, 2019, 11:4407/31/19
10/15/15
455
+ Zahnfee + said:

That's the strategy of Plarium. First make a lot of money and then not help the players .... Super Plarium !!!

I recommend you do research on how much it costs to run and develop a mmorpg mobile game and how the variety of players who play depend on how successful or not the game becomes. The packages are priced low to high, the game does not benefit how you think they do from these prices. It costs a lot to keep things active and a lot of programming to make things work
Aug 1, 2019, 07:2408/01/19
01/20/15
21

Ashes1770....im tiered to talk about this. How long you has the Power to send Screenshots and emails to Support? I do it for 4 weeks. Write every day. The support closed problems in game without an answer. 

Link with email: No answer today

Yes you asked for Screenshots,  but for me are some questions.....does the support not communicate?Where are my screenshots? Who read it? Did someone delete it? Why do you close requests without answers in the game?

I cant understand it....

Aug 6, 2019, 12:3208/06/19
10/15/15
455
+MadTeddy2007+ said:

And you do nothing again.....i have contact with Plarium email too and nothing happend.  THATS PLARIUM and you are Wondering that peoples stop playing???

This also could be due to your local service provider or wifi connections that you are experiencing issues. I have not heard anyone else wit this complaint so im not completely sure but when mine stops letting me do things, i try similar apps to see if they are effected as well or try restarting your wifi. Some wifi will block gaming/
Aug 6, 2019, 12:3508/06/19
10/15/15
455
+MadTeddy2007+ said:

Ashes1770....im tiered to talk about this. How long you has the Power to send Screenshots and emails to Support? I do it for 4 weeks. Write every day. The support closed problems in game without an answer. 

Link with email: No answer today

Yes you asked for Screenshots,  but for me are some questions.....does the support not communicate?Where are my screenshots? Who read it? Did someone delete it? Why do you close requests without answers in the game?

I cant understand it....

I completely understand why you are frustrated and I get it, it isnt easy to be patient when you wait this long. I do not personally get emails or know what the employees of plarium do with the emails but I can try to find out. What email did you send the screen shots to? I dont have access to in game messages with support but I believe they forward them to plarium staff to evaluate the messages. Can you send me your coordinates? I will try getting in contact with someone and see if I can get answers for you.
Aug 9, 2019, 05:2108/09/19
01/20/15
21

24  -1512


Aug 9, 2019, 05:2808/09/19
01/20/15
21
The new update is the best....lol. now 30% cant do something. You are heroes. And never say again "Check your Provider or Wifi or other things" Thats an excuse....excuse for the bullshit from the programmer. Empty caches,  new Login ect....are you all thinking we are stupid or childs???
Agent RobertTechnical Support
Aug 21, 2019, 13:3108/21/19
05/13/19
44

+MadTeddy2007+ said:


The new update is the best....lol. now 30% cant do something. You are heroes. And never say again "Check your Provider or Wifi or other things" Thats an excuse....excuse for the bullshit from the programmer. Empty caches,  new Login ect....are you all thinking we are stupid or childs???

Hello! Most issues were fixed. However, we're gathering additional information about game crashes at the moment and devs are doing their best in order to fix all the issues completely


I apologize for the temporary inconvenience. 



Aug 27, 2019, 00:0508/27/19
01/20/15
21
Hurra. Thx for your fast answer. And where is the answer for my Problems??? Ppfff....its funny.
NancyAdmin
Aug 28, 2019, 10:2908/28/19
07/09/19
1874

+MadTeddy2007+ said:


Hurra. Thx for your fast answer. And where is the answer for my Problems??? Ppfff....its funny.

Hello MadTeddy, I am tremendously sorry for all the possible inconvenience you might have recently faced. As I can see, the issue with building troops was resolved and the reply from our support department was provided. As for the performance issues, we are still working on fixing them as Robert mentions. If there are some more issues that remained unanswered, please specify them clearly.