Cant buy plarium passes

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Miami

Apr 4, 2019, 18:1604/04/19

04/04/19

Cant buy plarium passes

Hallo

I want buy plarium passes but game dont let me make it. I canseled last pass in January and cant buy now new. There is text like I have it allready but there is text: Your pass is been temporarilysuspended. And red text: Unable to process payment. Please verify your payment details or you pass will be canceled.

If I want cansel self my pass, what I dont have will see I this: You can continue using Подписка Plarium за 19.99 EUR until kolmapäev, 9. jaanuar 2019, at which point your subscription will expire. Are you sure you want to cancel?

when i click cansel is text: Your subscription isn’t eligible for this.

What I must to do that I can buy one more time plarium pass.

Othere things like saphire can I buy.

Comments

Gandalf

Apr 5, 2019, 09:4104/05/19

01/11/16

1009

Have you tried reinstalling the app and clearing cache /temp files?

Unknown_Ranger39

Apr 11, 2019, 12:1004/11/19

10/15/15

455

Miami said:

Hallo

I want buy plarium passes but game dont let me make it. I canseled last pass in January and cant buy now new. There is text like I have it allready but there is text: Your pass is been temporarilysuspended. And red text: Unable to process payment. Please verify your payment details or you pass will be canceled.

If I want cansel self my pass, what I dont have will see I this: You can continue using Подписка Plarium за 19.99 EUR until kolmapäev, 9. jaanuar 2019, at which point your subscription will expire. Are you sure you want to cancel?
when i click cansel is text: Your subscription isn’t eligible for this.

What I must to do that I can buy one more time plarium pass.

Othere things like saphire can I buy.

The issue is not with the game, it is with your payment method on your phone. I did the same thing and had to go into my phone settings and update my payment method. Try deleting and re adding your form of payment and try again.

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Are you sure you want to cancel? </p><p>when i click cansel is text: Your subscription isn’t eligible for this.</p><br><p>What I must to do that I can buy one more time plarium pass.</p><br><p>Othere things like saphire can I buy.</p>","createdDate":"1554401760000","folderId":"79","id":"125713","authorId":"8221165","authorRegistered":"1554401208043","authorName":"Miami","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/48670738.jpeg?v=1608845422"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"1065","commentsCount":"2","likesCount":"0","authorCommentsCount":"0","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/stormfallrob/79_bug-reports/125713_cant-buy-plarium-passes/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/1673096/","commentUrl":"/forum/en/comment/topic_593767/"},"strings":{"userRole":"","userId":"1673096","contentDraftJs":"","contentHtml":"Have you tried reinstalling the app and clearing cache /temp files? <br>","userRegistered":"1452494759007","userCommentsCount":"1009","userName":"Gandalf","createdDate":"1554457295613","editedDate":"0","id":"593767","entityId":"125713","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/9.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"593767","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1495805/","commentUrl":"/forum/en/comment/topic_595295/"},"strings":{"userRole":"","userId":"1495805","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Miami said:</div><br><blockquote><p>Hallo</p><br><p>I want buy plarium passes but game dont let me make it. I canseled last pass in January and cant buy now new. There is text like I have it allready but there is text: Your pass is been temporarilysuspended. And red text:  Unable to process payment. Please verify your payment details or you pass will be canceled.</p><br><p>If I want cansel self my pass, what I dont have will see I this: You can continue using Подписка Plarium за 19.99 EUR until kolmapäev, 9. jaanuar 2019, at which point your subscription will expire. Are you sure you want to cancel? </p><p>when i click cansel is text: Your subscription isn’t eligible for this.</p><br><p>What I must to do that I can buy one more time plarium pass.</p><br><p>Othere things like saphire can I buy.</p></blockquote>The issue is not with the game, it is with your payment method on your phone. I did the same thing and had to go into my phone settings and update my payment method. Try deleting and re adding your form of payment and try again.","userRegistered":"1444921719197","userCommentsCount":"455","userName":"Unknown_Ranger39","createdDate":"1554984639860","editedDate":"0","id":"595295","entityId":"125713","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/14906020.jpeg?v=1517408375"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"595295","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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Are you sure you want to cancel? </p><p>when i click cansel is text: Your subscription isn’t eligible for this.</p><br><p>What I must to do that I can buy one more time plarium pass.</p><br><p>Othere things like saphire can I buy.</p>","createdDate":"1554401760000","folderId":"79","id":"125713","authorId":"8221165","authorRegistered":"1554401208043","authorName":"Miami","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/48670738.jpeg?v=1608845422"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"1065","commentsCount":"2","likesCount":"0","authorCommentsCount":"0","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/stormfallrob/79_bug-reports/125713_cant-buy-plarium-passes/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/1673096/","commentUrl":"/forum/en/comment/topic_593767/"},"strings":{"userRole":"","userId":"1673096","contentDraftJs":"","contentHtml":"Have you tried reinstalling the app and clearing cache /temp files? <br>","userRegistered":"1452494759007","userCommentsCount":"1009","userName":"Gandalf","createdDate":"1554457295613","editedDate":"0","id":"593767","entityId":"125713","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/9.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"593767","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1495805/","commentUrl":"/forum/en/comment/topic_595295/"},"strings":{"userRole":"","userId":"1495805","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Miami said:</div><br><blockquote><p>Hallo</p><br><p>I want buy plarium passes but game dont let me make it. I canseled last pass in January and cant buy now new. There is text like I have it allready but there is text: Your pass is been temporarilysuspended. And red text:  Unable to process payment. Please verify your payment details or you pass will be canceled.</p><br><p>If I want cansel self my pass, what I dont have will see I this: You can continue using Подписка Plarium за 19.99 EUR until kolmapäev, 9. jaanuar 2019, at which point your subscription will expire. Are you sure you want to cancel? </p><p>when i click cansel is text: Your subscription isn’t eligible for this.</p><br><p>What I must to do that I can buy one more time plarium pass.</p><br><p>Othere things like saphire can I buy.</p></blockquote>The issue is not with the game, it is with your payment method on your phone. I did the same thing and had to go into my phone settings and update my payment method. 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