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Urgent - Stuck resource units for Tournament

Urgent - Stuck resource units for Tournament

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Mar 22, 2019, 18:3203/22/19
05/15/18
8

Urgent - Stuck resource units for Tournament

Hello, I have submitted a ticket on this issue yesterday under "Stuck Units", and I'm usually waiting 4+ days to get a reply. Before they tell me "everything is working fine, go to the forums", I'll beat them to it. 


I started Three 24 hour League Resource Conversions 2 days ago, and they were completed AFTER the League Resource Tournament had started. The Conversion records even show this, but I'm missing over 9000 points. I would like those restored before the Tournament ends otherwise I'm out of a Top 3 placing. 


Screenshot showing Food 24h conversion AFTER event started: https://prnt.sc/n1kyu0

Screenshot showing Gold 24h Conversion After the event started: https://prnt.sc/n1l09t also shows many conversions of league members in my name for some reason.


Screenshot showing Iron 24h Conversion After the event started: https://prnt.sc/n1l1nithis also many conversions of my League members in my name for some reason. 


I circled the points that should be mine. 


I'm on Server 2

Name: Mightymopar

My Castle is at X: 115 Y: -169  

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Mar 28, 2019, 18:5403/28/19
10/15/15
455
mightymopar said:

Hello, I have submitted a ticket on this issue yesterday under "Stuck Units", and I'm usually waiting 4+ days to get a reply. Before they tell me "everything is working fine, go to the forums", I'll beat them to it. 


I started Three 24 hour League Resource Conversions 2 days ago, and they were completed AFTER the League Resource Tournament had started. The Conversion records even show this, but I'm missing over 9000 points. I would like those restored before the Tournament ends otherwise I'm out of a Top 3 placing. 


Screenshot showing Food 24h conversion AFTER event started: https://prnt.sc/n1kyu0

Screenshot showing Gold 24h Conversion After the event started: https://prnt.sc/n1l09t also shows many conversions of league members in my name for some reason.


Screenshot showing Iron 24h Conversion After the event started: https://prnt.sc/n1l1nithis also many conversions of my League members in my name for some reason. 


I circled the points that should be mine. 


I'm on Server 2

Name: Mightymopar

My Castle is at X: 115 Y: -169  

Hello, Please send a message to Boris. He will be able to assist you better.