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Sorcery Shield does not work?

Sorcery Shield does not work?

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Apr 18, 2020, 22:1704/18/20
03/16/16
6

Sorcery Shield does not work?

I am a bit irritated and would love to know why after I took the time and resources to max my sorcery shield protection,  Max my sorcery shield chance, have an orange champ that give me a 52 percent chance total of protecting 100 percent of the troops in my castle. I get hit with 10 fireballs ten times. 6 of those times the report shows 100 percent. But I still lost troops. Anyone in my castle lost troops also. My wardens also got wiped. 


Please explain to me why I paid for the chance of 100 percent protection from sorcery spells, Why on 6 occasions I lost troops anyway. 5 years I have never complained about any glitch and there were MANY! Please explain this or consider every resource I used to achieve this level wich should include any purchases associated I would think.


Thanks
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969
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6
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Apr 21, 2020, 10:2804/21/20
03/16/16
6

Im on the same server and the issue for me is how do you even get to get a question or anything fixed. I have had crystal coffers for the last 6 months as my wheel of fortune. I get  VIP offers to buy not one VIP benefit and im here 5 years lol. My bond drops are not double as I paid for either. I am a casino support Manager and with GDPR and SAR regulations I dont know how they get away with this honestly. No receipts for transactions? If everyone on each server put in a SAR request they would be too busy to manage anything. IM close to pushing this lol.


Thanks and I figured they dont give a crap. 
Apr 28, 2020, 00:1804/28/20
06/15/17
879
Could you share an screenshot for us? 
Jul 12, 2020, 19:0507/12/20
03/16/16
6
Hello, i am not the best at navigating this forum so I apologize for not responding earlier. I can send a screenshot but it seems as though It must be working. It activates the 100 percent and I find that I personally do not lose troops. I do however lose wardens. And Reinforcements I have though do get killed when My shield activates. Plarium did answer one of my tickets and the response to this particular lost art and activation was obviously not something they had much knowledge of and even quoting what I had built wrong. I was disgusted by the reply really and did not even answer it. But the next day I was only losing RI in my castle to Fireballs but still losing ally wardens. 
NancyAdmin
Jul 14, 2020, 11:2907/14/20
07/09/19
1874

JokysWorld said:


Hello, i am not the best at navigating this forum so I apologize for not responding earlier. I can send a screenshot but it seems as though It must be working. It activates the 100 percent and I find that I personally do not lose troops. I do however lose wardens. And Reinforcements I have though do get killed when My shield activates. Plarium did answer one of my tickets and the response to this particular lost art and activation was obviously not something they had much knowledge of and even quoting what I had built wrong. I was disgusted by the reply really and did not even answer it. But the next day I was only losing RI in my castle to Fireballs but still losing ally wardens. 

JokysWorld, please send us a screenshot that illustrates this issue so that we can check it and better assist you. 

Feb 1, 2021, 18:4502/01/21
Feb 1, 2021, 18:52(edited)
07/31/15
11

The wardens are not included. Never were. 

If you want to increase the odds , you need to set your Stoneheart kavalery alongside your troops, the more of those the higher the odds. I doubt that those who are at your castle , get any benefit from your shield, but they might. 

AnnabelleModerator
Feb 10, 2021, 00:3002/10/21
11/25/16
279
Derandere Teufl

The wardens are not included. Never were. 

If you want to increase the odds , you need to set your Stoneheart kavalery alongside your troops, the more of those the higher the odds. I doubt that those who are at your castle , get any benefit from your shield, but they might. 

Thank you 🙂