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Downloaded new version

Downloaded new version

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Jan 23, 2017, 23:1001/23/17
12/15/16
1

Downloaded new version

This new version keeps quitting on me and won't load. On IPhone7
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6k
Comments
10
Comments
Jan 24, 2017, 01:3301/24/17
03/09/16
14

I can't get into the game either I have iPad Air


Jan 24, 2017, 02:3101/24/17
01/24/17
1

Game is messed up. Cant load since update.


Ugg. Guess Im going to delete and re load. Hope I dont loose progress or Im going to be angry.
Jan 24, 2017, 07:0601/24/17
1369

With FB link or Plarium ID you progress won't be loose.

Please, contact support team to solve your problem.
Jan 24, 2017, 08:1201/24/17
Jan 24, 2017, 08:13(edited)
10/26/15
1
I updated stormfall rise of balur on 23.01.2016 and the app started to crushing every second time after install on iphone 6s
Jan 24, 2017, 10:4201/24/17
Jan 24, 2017, 13:07(edited)
2

Same issue here, on iPhone 6 and iPad Air 2. Game crashes while loading. 

Plarium Logo => Black screen => and crash (before Stormfall Screen and loading bar)


Edit: I deinstalled - reinstalled and it's working now


Bothering though, and of course few losses due to no connection since yesterday AM


PS: Re-Edit: Doesn't work actually. Once the device (iPhone or iPad) goes standby, it crashes again at next start... And re-de-install / re-re-install works again, but only until next stand bye...

This time really bothering.

Game on pause, waiting for updated app 

Jan 24, 2017, 10:5901/24/17
Jan 24, 2017, 10:59(edited)
2303

Guys we are aware of this issue and our developers are working on a fix. Please be patient.

Soon we will release new version that will fix this "crash" bug.


Thanks for understanding! 
Jan 24, 2017, 13:0101/24/17
Jan 24, 2017, 13:08(edited)
2

Thanks Nikita.


Edit: I deinstalled - reinstalled and it's working now

PS: Re-Edit: Doesn't work actually. Once the device (iPhone or iPad) goes standby, it crashes again at next start... And re-de-install / re-re-install works again, but only until next stand bye...

This time really bothering.

Game on pause, waiting for updated app


 

Can you think of any indemnification gifts ?  

Thanks for understanding 

Jan 25, 2017, 13:5401/25/17
11/01/16
1

Same problems here, black screen and game quitting/crash.


On Ipad mini with IOS 10.2 then 10.2.1 and on iPhone SE too.


Re installed the game, working once then keep crashing ...


I done upgrade, restore back up, restore to factory default the device.


Resolve it, pls, it's impossible to play and re install game at each time.
Jan 26, 2017, 09:4001/26/17
1369

Guys, please, download new version.

It should fix all.
Mar 18, 2019, 20:1903/18/19
05/16/14
1
cant get into game on pc