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Online chat with Plarium's Community Manager has started! September 14

45 Replies
Lord Oberon
Administrator
14 September, 2017, 12:55 PM UTC

Online chat with Plarium's Community Manager has started! September 14


Ask any questions under this post and get immediate answers! The event will last for 1 hour. One of those to ask a question will get 2,000 Sapphires. Take this opportunity to learn more about our plans for the future, game features, and so much more!


Leave your comments to learn more about your favorite game!


Oberon, Heir of Veyon, Scion of the Firstborn, Lord Regent of Stormfall
UTC +2:00
Alina Phoenix
Community Manager
14 September, 2017, 12:56 PM UTC

Hello, Lords and Ladies


Let's chat a little bit :) I'm waiting for your questions.
Community Manager
UTC +2:00
valou
14 September, 2017, 1:05 PM UTC
Lord Oberon said:

Online chat with Plarium's Community Manager has started! September 14


Ask any questions under this post and get immediate answers! The event will last for 1 hour. One of those to ask a question will get 2,000 Sapphires. Take this opportunity to learn more about our plans for the future, game features, and so much more!


Leave your comments to learn more about your favorite game!



UTC +0:00
ssumm1
14 September, 2017, 1:11 PM UTC

What is the status on getting Plarium to offer more medals ?  I would like to see them offered in packages for sale, or have a 24 sale on them.  10,000 sapphires for 10 medals makes this the most expensive item in this game.  I have many troops who can be upgraded but I do not have the medals for them to qualify.  I cannot afford to purchase medals at that price. Here is a screen shot of an offer that could easily change out the sketches for medals.

http://prntscr.com/gl2twe


Thank you

JB

UTC +4:00
milt
14 September, 2017, 1:14 PM UTC
a few weeks ago the question was ask about plarium buying back unused things--any more on that  ty
UTC +0:00
Alina Phoenix
Community Manager
14 September, 2017, 1:20 PM UTC

ssumm1 said:


What is the status on getting Plarium to offer more medals ?  I would like to see them offered in packages for sale, or have a 24 sale on them.  10,000 sapphires for 10 medals makes this the most expensive item in this game.  I have many troops who can be upgraded but I do not have the medals for them to qualify.  I cannot afford to purchase medals at that price. Here is a screen shot of an offer that could easily change out the sketches for medals.

http://prntscr.com/gl2twe


Thank you

JB

Hello :)

Medals are already included to some Special Offers :)
Community Manager
UTC +2:00
ssumm1
14 September, 2017, 1:21 PM UTC

What is the point of having a Legendary Reward pack from an Event, if the only difference between an Elite Reward Pack and a Legendary Reward Pack is the Crystal Coffer gives level 2 instead of level 1? 

To work hard as a league to achieve the Legendary Reward Pack only to get a different Crystal Coffer is pointless. There should be Dragons, Sapphires, and Sketches in the Legendary Reward Pack.  Or something more worth the effort to achieve the Legendary Reward Pack.


Thanks


JB


UTC +4:00
Alina Phoenix
Community Manager
14 September, 2017, 1:21 PM UTC

milt said:


a few weeks ago the question was ask about plarium buying back unused things--any more on that  ty

Hello :)

On Facebook was added a feature that allows players to sell their Items for Resources.

It was not implemented on plarium.com yet.
Community Manager
UTC +2:00
plan
14 September, 2017, 1:21 PM UTC

Wann wird endlich etwas gegen LotBR unternommen?

Es ist ein „offenes Geheimnis“ das die Member regelmässig Geld auf EIN Konto einzahlen.

Davon wurden bereits mehrere Accounts gepusht.

Die Auszahlungen an einen Account mögen ja noch okay sein, aber wenn auf diese Art mehrere Accounts bezahlt werden ist dies ein klarer AGB Verstoss.

Und für Plarium dürfte es kein Problem sein zu prüfen welche Accounts alle von einem einzigen Konto aus Buchungen tätigen!

Ganz oben auf der Liste steht BOB und Mjoan. Mittlerweile werden auch weitere von diesem einem Konnte bezahlt.

Durch dieses Verhalten bestimmt LotBR (letztlich BOB) wer seine Festung wie weit leveln darf und wer seine Lichttürme wie weit Leveln darf.

Restliche User können nicht gegen diese Dominanz und Manipulation vorgehen da die erreichten Vorteile inzwischen zu gross sind.

Lediglich wird dafür gesorgt das somit nahezu alle Lichttürme nur auf 1 stehen.

Auch sieht man ja sofort wenn eine Liga einen Lichtturm verbessert und bereits kurz danach kommen LotBR und senken diesen wieder

Ursächlich ist dafür das Pushen von mehreren Accounts welche Buchungen von einem einzigen Konto tätigen (AGB Verstoss)

Es ist sicher auch nicht im Sinne Plarium wenn diese Liga bestimmt wer wann einen Lichtturm oder eine Festung levelt.

Es kann ja niemand mehr eine Festung (zB auf 14) leveln und das alles nur weil über ein Konto einige Spieler der Liga gepusht wurden

Diese Liga hat durch die lange zeit wo Plarium bereits nichts unternommen hat Vorteile erschummelt welche sie unantastbar machen

Und es wurde viele male gemeldet das BOB und weitere ihre Einheiten durch Aktionen, welche klar gegen AGB´s verstossen, erhalten hat somit wurden deren Festung usw ebenfalls extrem stark.

Warum duldet Plarium diese Dominanz? Warum wurde bislang nichts gegen die finanzierung der Käufe dieser Liga unternommen?

Es ist für Plarium leicht überprüfbar ob und welche Accounts von einem einzigen Konto finanziert wurden und was damit gemacht wurde (zB Festung leveln, Lichttürme usw usw)


sorry for german but i cant write that all in english
UTC +0:00
Alina Phoenix
Community Manager
14 September, 2017, 1:22 PM UTC
ssumm1 said:

What is the point of having a Legendary Reward pack from an Event, if the only difference between an Elite Reward Pack and a Legendary Reward Pack is the Crystal Coffer gives level 2 instead of level 1? 

To work hard as a league to achieve the Legendary Reward Pack only to get a different Crystal Coffer is pointless. There should be Dragons, Sapphires, and Sketches in the Legendary Reward Pack.  Or something more worth the effort to achieve the Legendary Reward Pack.


Thanks


JB


Okay, thanks for your feedback :)
Community Manager
UTC +2:00
deutschland
14 September, 2017, 1:22 PM UTC
What question do I need to ask to get 2000 sapphires? :)
UTC +7:00
tatiana
14 September, 2017, 1:22 PM UTC

Hello


why so many clicks to perform simple tasks, for example, one click should apply and perform things, specially on those that are not required to expend Sapphires.


Why to ask, present, and a final ok, when sending a scroll to friend?

Why so many clicks when opening a chest?

The events are too slow to open, specially the Personal Event, takes too long if compared with league events.

In fact personal events should be on top of all events, I expend too much time, opening the events, going down until the personal event, and so on

After receiving the reward for tournaments should remain on the events windows.  Because is not just slow, but having to opening for each tournament in order to receive rewards

The hero window is also too slow to appear, remember,  is not my PC, because some other windows takes no time to appear. But something that makes me waste time is passing items from the tempory inventory to the inventory. and choosing what to do, if selling or upgrading its a nightmare, if the mouse passes over the window autocloses

UTC +8:00
milt
14 September, 2017, 1:23 PM UTC
is there another way to get moonstones other than selling excess hero equipment and what are we going to do with maridan amulets after we reach level 10
UTC +0:00
ssumm1
14 September, 2017, 1:23 PM UTC

ssumm1 said:


What is the status on getting Plarium to offer more medals ? I would like to see them offered in packages for sale, or have a 24 sale on them. 10,000 sapphires for 10 medals makes this the most expensive item in this game. I have many troops who can be upgraded but I do not have the medals for them to qualify. I cannot afford to purchase medals at that price. Here is a screen shot of an offer that could easily change out the sketches for medals.

http://prntscr.com/gl2twe


Thank you

JB
Hello :)

Medals are already included to some Special Offers :)



Could you please ask Plarium to send me these offers?  I log in 3 to 5 times a day and after 1.8 yrs I have yet to see an offer that includes medals.


Thanks

JB

UTC +4:00
Alina Phoenix
Community Manager
14 September, 2017, 1:23 PM UTC

plan said:


Wann wird endlich etwas gegen LotBR unternommen?

Es ist ein „offenes Geheimnis“ das die Member regelmässig Geld auf EIN Konto einzahlen.

Davon wurden bereits mehrere Accounts gepusht.

Die Auszahlungen an einen Account mögen ja noch okay sein, aber wenn auf diese Art mehrere Accounts bezahlt werden ist dies ein klarer AGB Verstoss.

Und für Plarium dürfte es kein Problem sein zu prüfen welche Accounts alle von einem einzigen Konto aus Buchungen tätigen!

Ganz oben auf der Liste steht BOB und Mjoan. Mittlerweile werden auch weitere von diesem einem Konnte bezahlt.

Durch dieses Verhalten bestimmt LotBR (letztlich BOB) wer seine Festung wie weit leveln darf und wer seine Lichttürme wie weit Leveln darf.

Restliche User können nicht gegen diese Dominanz und Manipulation vorgehen da die erreichten Vorteile inzwischen zu gross sind.

Lediglich wird dafür gesorgt das somit nahezu alle Lichttürme nur auf 1 stehen.

Auch sieht man ja sofort wenn eine Liga einen Lichtturm verbessert und bereits kurz danach kommen LotBR und senken diesen wieder

Ursächlich ist dafür das Pushen von mehreren Accounts welche Buchungen von einem einzigen Konto tätigen (AGB Verstoss)

Es ist sicher auch nicht im Sinne Plarium wenn diese Liga bestimmt wer wann einen Lichtturm oder eine Festung levelt.

Es kann ja niemand mehr eine Festung (zB auf 14) leveln und das alles nur weil über ein Konto einige Spieler der Liga gepusht wurden

Diese Liga hat durch die lange zeit wo Plarium bereits nichts unternommen hat Vorteile erschummelt welche sie unantastbar machen

Und es wurde viele male gemeldet das BOB und weitere ihre Einheiten durch Aktionen, welche klar gegen AGB´s verstossen, erhalten hat somit wurden deren Festung usw ebenfalls extrem stark.

Warum duldet Plarium diese Dominanz? Warum wurde bislang nichts gegen die finanzierung der Käufe dieser Liga unternommen?

Es ist für Plarium leicht überprüfbar ob und welche Accounts von einem einzigen Konto finanziert wurden und was damit gemacht wurde (zB Festung leveln, Lichttürme usw usw)


sorry for german but i cant write that all in english

Hello.

As I  understand this whole question is about players with the alternative accounts.

At the moment, we're running regular automatic check on the servers and block such accounts. Unfortunately, all the account can't be blocked during one check, but we're working in this direction.
Community Manager
UTC +2:00
Alina Phoenix
Community Manager
14 September, 2017, 1:24 PM UTC
deutschland said:

What question do I need to ask to get 2000 sapphires? :)
You can ask any question :)
Community Manager
UTC +2:00
Alina Phoenix
Community Manager
14 September, 2017, 1:25 PM UTC

tatiana said:


Hello


why so many clicks to perform simple tasks, for example, one click should apply and perform things, specially on those that are not required to expend Sapphires.


Why to ask, present, and a final ok, when sending a scroll to friend?

Why so many clicks when opening a chest?

The events are too slow to open, specially the Personal Event, takes too long if compared with league events.

In fact personal events should be on top of all events, I expend too much time, opening the events, going down until the personal event, and so on

After receiving the reward for tournaments should remain on the events windows.  Because is not just slow, but having to opening for each tournament in order to receive rewards

The hero window is also too slow to appear, remember,  is not my PC, because some other windows takes no time to appear. But something that makes me waste time is passing items from the tempory inventory to the inventory. and choosing what to do, if selling or upgrading its a nightmare, if the mouse passes over the window autocloses

Hello.

The majority of confirmation clicks were added to prevent players from accident actions.

> After receiving the reward for tournaments should remain on the events windows. 

It was already forwarded to devs. They're working on it.
Community Manager
UTC +2:00
tatiana
14 September, 2017, 1:27 PM UTC
Why not to mark a message as not read on the couselors?
UTC +8:00
deutschland
14 September, 2017, 1:27 PM UTC
Alina Phoenix said:

deutschland said:

What question do I need to ask to get 2000 sapphires? :)
You can ask any question :)
Which Plarium game is currently the most played one (has the largest number of ACTIVE players)?
UTC +7:00
Alina Phoenix
Community Manager
14 September, 2017, 1:28 PM UTC

milt said:


is there another way to get moonstones other than selling excess hero equipment and what are we going to do with maridan amulets after we reach level 10

You can get Moon Coins by completing Mar'eth Quests: https://www.screencast.com/t/Ul97YP6c

Community Manager
UTC +2:00
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