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Online chat with Plarium's Community Manager has started! March 16

59 Replies
Alina Bright
Community Manager
16 March, 2017, 2:30 PM UTC

dvdpierson said:


is there a way to receive sketches by doing quest?    will we able to sell scrolls back for sapphires ?


1. No, you can get them only at the Black Market. 

2. No, but you can trade them. 
UTC +2:00
Alina Bright
Community Manager
16 March, 2017, 2:31 PM UTC
Malu De Los Andes said:

dheco said:

me pueden hablar en castellano o en español ????



I don't speak Spanish, unfortunately. 
UTC +2:00
Alina Bright
Community Manager
16 March, 2017, 2:32 PM UTC
Asguardian said:

Why isn't there a way to see the players profile from outside the castle?  
Because some players want to hide their identity :) 
UTC +2:00
mainsystems
16 March, 2017, 2:32 PM UTC
Malu De Los Andes said:

dheco said:

me pueden hablar en castellano o en español ????



apoyo la idea, no todos tenemos que hablar ingles!
UTC +7:00
Alina Bright
Community Manager
16 March, 2017, 2:33 PM UTC
smith.box said:

Will we have ability to get enforcement not only for defense ?
No, the only way to put offensive troops together is League Attack.
UTC +2:00
wesleypringle1
16 March, 2017, 2:33 PM UTC

Eugenia Misura said:


wesleypringle1 said:


Eugenia Misura said:


wesleypringle1 said:


why has the Game made it much harder to find a link to Place a support Ticket?

Hi! There are no isses with submitting a ticket through this direct link. As for the general page of the site, it was made this way to help players find the answer in our FAQ and if the issue still persists, contact them through the form. 

Why isn't there one on the support Page  ? that is where it is Needed 


You get the list of articles according to the issue you've chosen. If they aren't helpful, you can submit a ticket.

again how are we supposed to know how to submit a ticket If there is no link after checking FAQ there isn't even a notation saying get link for Support Ticket at the forum  Plarium didn't release any news Item  explaining the Change ??


The Keep
UTC +4:00
Alina Bright
Community Manager
16 March, 2017, 2:33 PM UTC
wesleypringle1 said:

dvdpierson said:


is there a way to receive sketches by doing quest?    will we able to sell scrolls back for sapphires ?



there is a quest right now that can earn skeches


Oh, you mean Tounament? 
UTC +2:00
pastimearcade.com
16 March, 2017, 2:33 PM UTC

wesleypringle1 said:


pastimearcade.com said:


Is there a way to look at your contacts from outside of the castle?
the Icon at the lower Left side Of Game Start a Battle  has link to Contacts :)

YES! Thank you!

UTC +5:00
Alina Bright
Community Manager
16 March, 2017, 2:34 PM UTC
pastimearcade.com said:

Is there a way to look at your contacts from outside of the castle?
Looks like someone helped me :) 
UTC +2:00
wesleypringle1
16 March, 2017, 2:36 PM UTC

Eugenia Misura said:


dvdpierson said:


is there a way to receive sketches by doing quest?    will we able to sell scrolls back for sapphires ?


1. No, you can get them only at the Black Market. 

2. No, but you can trade them. 

Um as for #1 don't you know that Saint Pattys day League  EXP has 100 Sketches reward if League get 2 Million EXP points ? But keep in mind if you don't help by at least 100 Exp points you don't get the rewards :)


The Keep
UTC +4:00
mainsystems
16 March, 2017, 2:37 PM UTC

The amount of beacon a league can get should have a maximum.


They would have to put more missions to do them in group.

UTC +7:00
wesleypringle1
16 March, 2017, 2:37 PM UTC

Eugenia Misura said:


pastimearcade.com said:


Is there a way to look at your contacts from outside of the castle?
Looks like someone helped me :) 

I try to help when I can :)


The Keep
UTC +4:00
jrwings
16 March, 2017, 2:38 PM UTC
I dont suppose you guys could make souldstones available via shapphires maybe or possible  hamlets maybe for 50 archers you get 1 soulst8ne per hour? Maybe a soulstone settlement?
UTC +4:00
Rewolfman
16 March, 2017, 2:39 PM UTC

Are there any plans to expand the creature battles on the Dragon Stone tab? I can suggest lots of cool ideas with the battles. For starters, can the creatures drop random treasure chests? The chests can contain hero equipment, gold, iron, food, sapphires, soul stones, etc.

It would make the mindless clicking a bit more exciting if you have a chance to find a treasure chest. And it's a natural extension of these creature battles in my opinion. Thanks much!

Rewolfman
UTC +4:00
Alina Bright
Community Manager
16 March, 2017, 2:40 PM UTC

wesleypringle1 said:


Eugenia Misura said:


dvdpierson said:


is there a way to receive sketches by doing quest?    will we able to sell scrolls back for sapphires ?


1. No, you can get them only at the Black Market. 

2. No, but you can trade them. 

Um as for #1 don't you know that Saint Pattys day League  EXP has 100 Sketches reward if League get 2 Million EXP points ?


My bad, the mood is too high because of Saint Patrick's Day 

UTC +2:00
dheco
16 March, 2017, 2:41 PM UTC

Buenas tardes. Por lo que invierto en el juego con eruros en el juego, me gustaria que me respondieran como minimo en castellano, o como dicen ustedes en español,

jejjeje ya no les pido en Catalan que seguro no saben lo que que es. Un saludo muy cordial

UTC +0:00
Alina Bright
Community Manager
16 March, 2017, 2:41 PM UTC
mainsystems said:

The amount of beacon a league can get should have a maximum.


They would have to put more missions to do them in group.

There isn't such a number until you want to dominate 
UTC +2:00
Alina Bright
Community Manager
16 March, 2017, 2:43 PM UTC
jrwings said:

I dont suppose you guys could make souldstones available via shapphires maybe or possible  hamlets maybe for 50 archers you get 1 soulst8ne per hour? Maybe a soulstone settlement?
We don't plan to add such Hamlets. You can earn Soulstones in Tournaments. 
UTC +2:00
Alina Bright
Community Manager
16 March, 2017, 2:44 PM UTC
Rewolfman said:

Are there any plans to expand the creature battles on the Dragon Stone tab? I can suggest lots of cool ideas with the battles. For starters, can the creatures drop random treasure chests? The chests can contain hero equipment, gold, iron, food, sapphires, soul stones, etc.

It would make the mindless clicking a bit more exciting if you have a chance to find a treasure chest. And it's a natural extension of these creature battles in my opinion. Thanks much!

Hi! Thank you for your feedback, we'll think about the improvement of Dragon feature. 
UTC +2:00
mainsystems
16 March, 2017, 2:45 PM UTC
dheco said:

Buenas tardes. Por lo que invierto en el juego con eruros en el juego, me gustaria que me respondieran como minimo en castellano, o como dicen ustedes en español,

jejjeje ya no les pido en Catalan que seguro no saben lo que que es. Un saludo muy cordial

claro! por lo menos que usen el traductor, no es muy exacto, pero ayuda. somos muchos los que hablamos español.
UTC +7:00
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