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Online chat with Plarium's Community Manager has started! March 2

48 Replies
Lord Oberon
Administrator
2 March, 2017, 1:59 PM UTC

Online chat with Plarium's Community Manager has started!


Ask any questions under this post and get immediate answers! The event will last for 1 hour. One of those to ask a question will get 2,000 Sapphires. Take this opportunity to learn more about our plans for the future, game features, and so much more!


Leave your comments to learn more about your favorite game!



Oberon, Heir of Veyon, Scion of the Firstborn, Lord Regent of Stormfall
UTC +2:00
rguarrera
2 March, 2017, 2:11 PM UTC
Will there ever be a possibility of moving one's castle to another server?
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Alina Bright
Community Manager
2 March, 2017, 2:12 PM UTC
rguarrera said:

Will there ever be a possibility of moving one's castle to another server?
Hi! No, there won't be such an option.
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rguarrera
2 March, 2017, 2:15 PM UTC
Ok, thanks for the swift reply!
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Silver
2 March, 2017, 2:17 PM UTC

Is there some hidden mechanic behind Wheel of Fortune or the offer of discounts are totally random ?

Cause it seems that some offers are more frequent than others.


Thx. for reply

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Floyd Floydson
2 March, 2017, 2:21 PM UTC

What is the problem with the lottery tickets? I took nearly 50 in last future and about 45 got been answered: sorry, we have a problem and got the saphires back...

Best wishes Fairy Fake
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Alina Bright
Community Manager
2 March, 2017, 2:22 PM UTC
rguarrera said:

Ok, thanks for the swift reply!
Welcome :) 
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Alina Bright
Community Manager
2 March, 2017, 2:24 PM UTC
Silver said:

Is there some hidden mechanic behind Wheel of Fortune or the offer of discounts are totally random ?

Cause it seems that some offers are more frequent than others.


Thx. for reply

Hi! No, it's totally random. The only thing is that you aren't supposed to get discounts that you don't need, like, if you have all of your fortifications maxed out, you won't get such a discount. 
UTC +2:00
Alina Bright
Community Manager
2 March, 2017, 2:25 PM UTC
gerd.raase said:

What is the problem with the lottery tickets? I took nearly 50 in last future and about 45 got been answered: sorry, we have a problem and got the saphires back...

Best wishes Fairy Fake
Hi! The matter is that if there aren't enough participants in the Prize Draw, it's cancelled. In such cases you get your Sapphires back. 
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Alina Bright
Community Manager
2 March, 2017, 2:26 PM UTC
Takatouniker said:

et si on a pas de question on gagne quand même 2000 saphirs?

And if we have no question we gain(win) all the same 2000 sapphires?

No, you should ask some question :) 
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buz.williams
2 March, 2017, 2:33 PM UTC
Will online chat be opened up for user to user or will it always be a support only item?
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reijnco
2 March, 2017, 2:33 PM UTC
Will this chat event be held more oftten in future ? it could proove to be a major help for new players. 
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Faramir
2 March, 2017, 2:34 PM UTC
What's the deal with the 'random' variable in BG payouts now? it still appears the old method of banking multiple BGs before winning allows for a mass payout but they don't always go 'supernova' if you know what I mean. Is it a coin flip? or every nth time you win after investment is made? Curious as ever and of course all of the readers of Faramir's BG Bible have enquiring minds that would like to know too... Thanks for your reply :-)
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Takatouniker
2 March, 2017, 2:35 PM UTC

allez vous faire un evenement special comme sur soldier inc avec alien et predator?

Go to make you an event special as on soldier inc with alien and predator?

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Alina Bright
Community Manager
2 March, 2017, 2:36 PM UTC
buz.williams said:

Will online chat be opened up for user to user or will it always be a support only item?
Can you please specify what do you mean? 
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Alina Bright
Community Manager
2 March, 2017, 2:38 PM UTC

reijnco said:


Will this chat event be held more oftten in future ? it could proove to be a major help for new players. 

Well, it's quite a new experience for us :) If it's useful and players would like to see it more often, we'll think about increasing the frequency of such chats :) 

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tatiana
2 March, 2017, 2:38 PM UTC
it is possible to eliminate the routing information, I found that totally useless and annoying, specially when you have multiple raids, sieges, etc and you are trying to send caravans to the target
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ataboy71
2 March, 2017, 2:40 PM UTC
I am new to the game and I like it a lot sofar but when you go to battle is there a way to see the battle as it happing
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Alina Bright
Community Manager
2 March, 2017, 2:41 PM UTC

Faramir said:


What's the deal with the 'random' variable in BG payouts now? it still appears the old method of banking multiple BGs before winning allows for a mass payout but they don't always go 'supernova' if you know what I mean. Is it a coin flip? or every nth time you win after investment is made? Curious as ever and of course all of the readers of Faramir's BG Bible have enquiring minds that would like to know too... Thanks for your reply :-)

We haven't changed anything in Battlegrounds mechanics for a long time. There can be several reasons why you feel like you get a small reward. First of all, remember that the reward size may differ even for the same Battleground level. Also, try to minimize your losses by analyzing the Balur's Units on a Battleground before raiding it. Check the Unit Defensive stats. Choose the type of Units that will be the most successfull against Balur's forces. Remember that Cavalry Units may be the strongest ones, but they're not always the best type of Units to send at a Battleground.

All Units (including different modifications) count when you raid Battlegrounds. However, please keep in mind that the actual Unit value may differ from your expectations and the info provided by other players in different spreadsheets. 

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Alina Bright
Community Manager
2 March, 2017, 2:41 PM UTC
Takatouniker said:

allez vous faire un evenement special comme sur soldier inc avec alien et predator?

Go to make you an event special as on soldier inc with alien and predator?

Oh, I can't tell for sure if there will be something like that in Stormfall. 
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