How to find your old castle

3 Replies
FAILO
20 September, 2016, 3:57 PM UTC

This is for all the players who's castle seemingly dissipated all your hard work is gone and you have to restart at lv 1. 

No worries help is here.


The problem most likely is an accidental server switch. To fix this problem simple and easy follow these few steps.

Step 1: Locate the box in middle right next to your castle name and coordinates. (the box should say The dark plains (aka server 1) OR untamed lands (aka server 2) click on the box.


http://pasteboard.co/5pJSp0FPM.jpg


Step 2: choose your server. (untamed lands is new  has less in actives and much less population)  (The dark plains is older has more in actives more beacons more leagues more of everything.)


http://pasteboard.co/5pKUW043q.jpg


Step 3: confirm the server you choose



http://pasteboard.co/5pLsmtI5Q.jpg



With 2 servers you have twice the opportunity to conqueror your enemies prove your loyalty and reign forever as a might Lord or Lady




**Please note if this does not work contact support and they should be able to resolve your issue.

UTC +0:00
Alyona Kolomiitseva
Community Manager
21 September, 2016, 9:05 AM UTC
That's a good and useful tutorial! Thanks a lot, Failo!
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
finnglas2011survey
17 October, 2016, 10:08 PM UTC
Really helpful thanks. I was about to give up the game after this happened.
UTC +1:00
Alyona Kolomiitseva
Community Manager
18 October, 2016, 10:52 AM UTC
finnglas2011survey said:

Really helpful thanks. I was about to give up the game after this happened.
You're not alone. There were many similar issues here on Forum.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
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