BG problems

12 Replies
tony
12 October, 2017, 6:05 PM UTC

I have had problems with battlegrounds lately. After the last server maintenance, 1 or 2 out of 100 battlegrounds, after the battle report ,won't return my units even though it said balur failed to raid........ the battlegrounds eat your units occasionally. It isn't serious yet but i would like you to fix this truly annoying problem as soon as you can.


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Juglar del Viento
Moderator
12 October, 2017, 7:09 PM UTC

Lord Tony

try to clear ur browser cache and delete all temp files. this can help you to try to get out ur reports and back ur survived troops

if this does not help please take a screen shot of the report and send to support following this link : https://plariumsupport.zendesk.com/hc/en-us/requests/new to investigate what is happening to u

hope u can solve soon ur problem

regards

Resistance Is Futile
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BiohazarD
Moderator
12 October, 2017, 7:21 PM UTC
tony said:

I have had problems with battlegrounds lately. After the last server maintenance, 1 or 2 out of 100 battlegrounds, after the battle report ,won't return my units even though it said balur failed to raid........ the battlegrounds eat your units occasionally. It isn't serious yet but i would like you to fix this truly annoying problem as soon as you can.


Sometimes you'll win but only 1 unit will return, so make sure that's not what's happening.  
Any opinions expressed by me are my own and do not necessarily represent the opinions of or constitute official statements by Plarium.
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Oracle
12 October, 2017, 7:40 PM UTC

tony said:


I have had problems with battlegrounds lately. After the last server maintenance, 1 or 2 out of 100 battlegrounds, after the battle report ,won't return my units even though it said balur failed to raid........ the battlegrounds eat your units occasionally. It isn't serious yet but i would like you to fix this truly annoying problem as soon as you can.


There is no such thing as BG bug. 

Although Plarium does tinker with the system. Last time Plarium tinkered with BG allowing spies to be sent to defensive BG alone, something that was impossible before.

 You're just playing BG wrong, using all in method and completing rune BG when your bank is not filled for completing runes. 


Biohazard has killed the forum.
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tony
12 October, 2017, 10:10 PM UTC
i am telling the truth about this. I will try and clear the cache and see if that fixes it.
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Jezebel
12 October, 2017, 10:30 PM UTC

tony said:


i am telling the truth about this. I will try and clear the cache and see if that fixes it.

what level bg are not returning troops?  I know some of the lowest level ones sometimes do not - those i will do when i need to do 5 bg for the mara quests just to do them if I am not actually doing bg that day - if i had a recent high payout the lowest level bg's wont reward troops

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BiohazarD
Moderator
12 October, 2017, 11:27 PM UTC
Oracle said:

tony said:


I have had problems with battlegrounds lately. After the last server maintenance, 1 or 2 out of 100 battlegrounds, after the battle report ,won't return my units even though it said balur failed to raid........ the battlegrounds eat your units occasionally. It isn't serious yet but i would like you to fix this truly annoying problem as soon as you can.


There is no such thing as BG bug. 

Although Plarium does tinker with the system. Last time Plarium tinkered with BG allowing spies to be sent to defensive BG alone, something that was impossible before.

 You're just playing BG wrong, using all in method and completing rune BG when your bank is not filled for completing runes. 


It's always been possible to send spies to bgs.  I did that to load them when the game first came out.  You can also load spies into offensive bgs as long as you send at least 1 other unit with them.  
Any opinions expressed by me are my own and do not necessarily represent the opinions of or constitute official statements by Plarium.
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Stewart
13 October, 2017, 6:04 AM UTC

Oracle said:





Last time Plarium tinkered with BG allowing spies to be sent to defensive BG alone, something that was impossible before.

 

I have come to the realisation that you are either Delusional or a straight out liar But i wont accuse you of either as that would be against the rules, 

YEARS ago you could send spies to off or def BG and you still can.

Noodle maker extreme
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Stewart
13 October, 2017, 6:17 AM UTC
Noodle maker extreme
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Oracle
14 October, 2017, 8:47 AM UTC

You guys did see the alone. 

It was impossible to send spy units to Battleground alone if you intended them to defend, and not reinforce. But spy units where given category defense, instead of intelligence and now you can send them on defensive missions ALONE. 

These kinds of fixes are categorized into bug. and are never announced. Like when they fix unit description saying its offensive when its really defensive. 

To send spies to BG before you needed to send them with one defensive/offensive units. I build my bank mostly on spies and send 100 plus 1 archer every 48 hrs. I know what I am talking about. 

Why would I spend 2 years sending 1 archer to BG when it was no really required. Then again I could have been wrong in my assumption that spies needed to be send with 1 units all these years, and was surprised after 2 years of playing that they can't. 

Biohazard has killed the forum.
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tony
16 October, 2017, 2:09 AM UTC
the units said they returned with a payout on a level 40 i did right before refresh. i had everything in the catacombs besides what i had just sent to the bg nothing returned even though it said i had gotten a bunch of demons. They never returned. I would post a screenshot if i could but i am unable to.
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Jezebel
16 October, 2017, 10:52 AM UTC
tony said:

the units said they returned with a payout on a level 40 i did right before refresh. i had everything in the catacombs besides what i had just sent to the bg nothing returned even though it said i had gotten a bunch of demons. They never returned. I would post a screenshot if i could but i am unable to.
that sounds like a game bug then I would submit a ticket but its kind of hard if you didn't keep the report to provide a screenshot :(
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Alina Phoenix
Community Manager
17 October, 2017, 12:38 PM UTC

tony said:


the units said they returned with a payout on a level 40 i did right before refresh. i had everything in the catacombs besides what i had just sent to the bg nothing returned even though it said i had gotten a bunch of demons. They never returned. I would post a screenshot if i could but i am unable to.

Hello.

Sorry to hear you faced this issue.

I would follow Lady's jezebel advice and submit a ticket to our Support team so that they checked your account in more details:

https://plariumsupport.zendesk.com/hc/en-us/requests/new

Community Manager
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