No one can log in

31 Reply
Skycooldude
8 September, 2017, 6:27 PM UTC

Been too a couple teamspeaks and talked with members out of game who can't log in.


Can we get an updated timescale of when this will be fixed?




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Oracle
8 September, 2017, 6:31 PM UTC

I am in game, and am playing now. 

try asking someone check if the servers in your area are working 


Try login in using VPN close to Ireland, like browsec VPN and connect via Nerthelands

Biohazard has killed the forum.
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Juglar del Viento
Moderator
8 September, 2017, 6:42 PM UTC

Lord Sky

just checked on my side and also works

so try what lord oracle said or keep trying to log after cleaning the cache to see if that works for u

Regards

Resistance Is Futile
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lwonderly
8 September, 2017, 6:51 PM UTC
Neither my wife nor my son can log in but I can. Tried same PC and two different ones. Same login error. Have no idea what Oracle is talking about
LW
UTC -4:00
1
Juglar del Viento
Moderator
8 September, 2017, 7:00 PM UTC

dear lords

could be a login error then ??

try to log in forum with ur data and then click on play game above in top headers


Resistance Is Futile
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Feuerherz
8 September, 2017, 7:02 PM UTC

Bei uns haben einige das Problem, dass sie die Meldung bekommen: fehlerhafte E-Mail Passwortkombination. Auch sie können sich nicht einloggen. Wir haben auch auf TS von diesen Problemen erfahren.

Was Oracle sagen will verstehe ich nicht.

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lwonderly
8 September, 2017, 7:04 PM UTC
Ya, what she said....
LW
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lwonderly
8 September, 2017, 7:07 PM UTC
Tried to log into the forum with my son's account and no luck.
LW
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Juglar del Viento
Moderator
8 September, 2017, 7:21 PM UTC

dear lords

still with problems or has been solved yet ?

tell me i u are able to log or not
Resistance Is Futile
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lwonderly
8 September, 2017, 7:45 PM UTC
Looks like it is resolved.
LW
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Juglar del Viento
Moderator
8 September, 2017, 7:47 PM UTC

lord wonderly

glad to see that seems its solved

thanks for reporting

Regards
Resistance Is Futile
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Limad
8 September, 2017, 7:59 PM UTC

A few people have been having problems with their login details not being recognised. 

Hola!
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2
Juglar del Viento
Moderator
8 September, 2017, 8:04 PM UTC

Lord Limad

please try to clear all coookies and browser cache to see if that can help you

seems that in same place some have problems and some not

we are working on it

sorry for the inconveniences


Resistance Is Futile
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Limad
8 September, 2017, 8:10 PM UTC

Hey Juglar,


I haven't actually had any problems, I'm logged in fine. That was the message seen by one of my league mates. Something, somewhere needed to be restarted I guess. They've since managed to login. 
Hola!
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Juglar del Viento
Moderator
8 September, 2017, 8:13 PM UTC

thanks for answering

i have reported the issue to check it 

so lets try to guess why some people cant log in

regards
Resistance Is Futile
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Juglar del Viento
Moderator
8 September, 2017, 8:53 PM UTC

hi again

the issue is being investigated, if u still experiment issues to log please let me know

Regards

Resistance Is Futile
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Juglar del Viento
Moderator
8 September, 2017, 9:04 PM UTC

Dear Lords

it would be really apreciated if you could pass me the game coordenates of those players u know they cant log in

u can send me them on PM

thanks in advance

Regards

Resistance Is Futile
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Juglar del Viento
Moderator
8 September, 2017, 9:15 PM UTC

Dear Lords

i have just said that the issue seems to be solved

however if you know some players that still experiment problems to log please, let me know

thanks to all and sorry for the inconveniences

Regards

Resistance Is Futile
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lwonderly
9 September, 2017, 10:25 AM UTC
It is happening again. I've tried my family's accounts and different browsers, clearing cookies and cache to no avail.
LW
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Lord Mark
9 September, 2017, 11:34 AM UTC

I reseted my browser...enable flash again....but this is all I see on Chrome.

Opera is the same.


Edge is the only one working

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