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Upgraded Farm un-upgraded: Dark Plains

Upgraded Farm un-upgraded: Dark Plains

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Moderators for Stormfall: Age of War wanted
Aug 6, 2018, 14:5608/06/18
2

Upgraded Farm un-upgraded: Dark Plains

I recently upgraded a Farm from level 22 to level 23. The ugprade proceeded normally  .... my resources (including sketches) were deducted normally, and I waited the 19 days for the upgrade to complete. After the 19 days, the upgrade finished and I began recieving the additional food. 


Now, however, the farm has reverted back to level 22. Food output is back to 7000/hr. My resources were not refunded for the upgrade I had performed (namely, I didn't get my 420 sketches back) and of course I'm out the 19 days as well. 


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Agent HelgaTechnical Support
Aug 6, 2018, 15:4608/06/18
05/13/15
1258

Hello!

Please provide us with the more detailed information about the issue. Here is an instruction on how to report bugs.
Aug 6, 2018, 19:0108/06/18
Aug 6, 2018, 19:03(edited)
2

Additional information:

- Playing on Facebook. Already noted I was on Dark Plains.

- Actions I took: Opened the details on my level 22 Farm. Confirmed that I had the resources to pay the upgrade cost. Hit the "Upgrade" button. Wait 19 days.

- What should have happened: my Farm is a level 23 farm producing a base 8000 food per hour

- What did happen: after being a level 23 farm for a few days, my Farm is back to level 22 producing 7000 food per hour

- How to reproduce: upgrade a level 22 Farm. Verify that upgrade resource costs are deducted from your account. After 19 day upgrade period, verify your Farm is level 23. A couple of days later, notice that your Farm is back to level 22 and that you didn't get your upgrade resources back.

Aug 6, 2018, 19:0708/06/18
2
Withdrawn. Im stupid.
Aug 6, 2018, 22:2908/06/18
Aug 6, 2018, 22:32(edited)
12/13/14
1282

Mark said:


Withdrawn. Im stupid.

Mark, you are a very brave man to admit that you have made a silly mistake

For this, you have earned our respect


and I am quite certain that you are not stupid - some of my mistakes have been howlers (but I hope I always learned from them)  


next time blame the aliens  haha