Ericson said:
Agent Andrew said:
Hello lord! I have just tested this functionality and the all bonuses, including Solestones, were successfully delivered. In your case, there could be the problem in the outdated cache due to which game client could not reflect the up-to-date number of Soulstones. Please specify the actual coordinates of your castle and I will check out what's happened at that time.
i have not moved my castle since i entered the game and i did the cache purge and refresh 2 times before i posted to forum while i know you may be used to dealing with people that are not used to procedures i am not one of them but i do fail to understand where you as a member of their staff do not have full access to my info and as someone who is a system analyst and programmer i do know too much info put out here just gives hackers a open door to my information stored on your system hence my intial reluctance to post the data at the bottom of the screen in the guide. -840 -970 is whats shown... I am perfectly willing to supply you with in game screen captures of the soulstone count as well as the tournment msgs showing each of the wins where i won the minor amount of the 45 soulstones in my account its the 120 i paid for in question missing
I have checked your account logs.
I can confirm you received 120 Soulstones with the purchase and bought Oath of Faith Lost Art Scroll, 100 Soulstones worth. Since you had 25 Soulstones before, you still have 45 Soulstones on your balance after the Scroll is bought.
Since the issue has not been classified as a bug, the topic will be closed.