Hello!

Dear agent Pavel,

None of the instructions helped me out.

I maybe also should have specified that i also play soldiers inc (runs perfectly) and pirates (runs perfectly).

Stormfall runs perfectly apart from the fact that i cant assign my heroes anymore to my castle(castle tab on heroes screen gives nothing, the manage champions button also gives nothing). Afaik remember this is from the moment where i used a castle assigned champ for the league tower event).

I'm using Chrome, Firefox and FB gameroom, it all runs perfectly apart from the champions management.

Out of pure curiosity i started the game (for the first time) on my gf's brandnew virtualy virgin laptop, and Stormfall runs perfect, apart from the castle champions management...

i dont have a general issue with my pc, browser, and so on, but with just one functionality in one of the games.

I once had troops from a raid in soldiers inc "disappear" and i got them returned to me after appealing it, so there's a bunch of user stuff that is stored on the host side.

Please specify to me what more info you need to look into the host stored part of me as a user (if there's a userid or account number or alike, please let me know where i can find it in the game).

thanks in advance

Myrmidia said:

Dear agent Pavel,

None of the instructions helped me out.

I maybe also should have specified that i also play soldiers inc (runs perfectly) and pirates (runs perfectly).

Stormfall runs perfectly apart from the fact that i cant assign my heroes anymore to my castle(castle tab on heroes screen gives nothing, the manage champions button also gives nothing). Afaik remember this is from the moment where i used a castle assigned champ for the league tower event).

I'm using Chrome, Firefox and FB gameroom, it all runs perfectly apart from the champions management.

Out of pure curiosity i started the game (for the first time) on my gf's brandnew virtualy virgin laptop, and Stormfall runs perfect, apart from the castle champions management...

i dont have a general issue with my pc, browser, and so on, but with just one functionality in one of the games.

I once had troops from a raid in soldiers inc "disappear" and i got them returned to me after appealing it, so there's a bunch of user stuff that is stored on the host side.

Please specify to me what more info you need to look into the host stored part of me as a user (if there's a userid or account number or alike, please let me know where i can find it in the game).

thanks in advance

I have contacted you via private messages. Please check it and specify the requested data.

Here is an instruction on how to find your in-game ID.

Myrmidia said:

Dear agent Pavel,

None of the instructions helped me out.

I maybe also should have specified that i also play soldiers inc (runs perfectly) and pirates (runs perfectly).

Stormfall runs perfectly apart from the fact that i cant assign my heroes anymore to my castle(castle tab on heroes screen gives nothing, the manage champions button also gives nothing). Afaik remember this is from the moment where i used a castle assigned champ for the league tower event).

I'm using Chrome, Firefox and FB gameroom, it all runs perfectly apart from the champions management.

Out of pure curiosity i started the game (for the first time) on my gf's brandnew virtualy virgin laptop, and Stormfall runs perfect, apart from the castle champions management...

i dont have a general issue with my pc, browser, and so on, but with just one functionality in one of the games.

I once had troops from a raid in soldiers inc "disappear" and i got them returned to me after appealing it, so there's a bunch of user stuff that is stored on the host side.

Please specify to me what more info you need to look into the host stored part of me as a user (if there's a userid or account number or alike, please let me know where i can find it in the game).

thanks in advance

Myrmidia, We have confirmed the issue. It will be forwarded to the devs and resolved as soon as possible.

Thank you for your report and cooperation!

The issue has been resolved. We apologize for the temporary inconveniences.