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Can't extend Temple of War items (Repeated as previous one disappeared)

Can't extend Temple of War items (Repeated as previous one disappeared)

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Aug 26, 2017, 18:4608/26/17
09/19/16
23

Can't extend Temple of War items (Repeated as previous one disappeared)

Before I reported the issue (few months ago).

NOTHING was done.

At server 3, Farwol Crown, at attempt extend War Temple inventory I get answer with just "NO" message box.

I want it to be fixed BEFORE excessive item will disappear:



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Aug 26, 2017, 19:0608/26/17
03/22/16
1289

alex.isakov said:


Before I reported the issue (few months ago).

NOTHING was done.

At server 3, Farwol Crown, at attempt extend War Temple inventory I get answer with just "NO" message box.

I want it to be fixed BEFORE excessive item will disappear:



Please close your game, clear your cache, reopen your game. If the problem persists.

Please submit a ticket to https://plariumsupport.zendesk.com/hc/en-us/requests/new

Aug 26, 2017, 22:1908/26/17
Aug 26, 2017, 22:26(edited)
09/19/16
23

brunsonthomas said:


alex.isakov said:


Before I reported the issue (few months ago).

NOTHING was done.

At server 3, Farwol Crown, at attempt extend War Temple inventory I get answer with just "NO" message box.

I want it to be fixed BEFORE excessive item will disappear:



Please close your game, clear your cache, reopen your game. If the problem persists.

Please submit a ticket to https://plariumsupport.zendesk.com/hc/en-us/requests/new

It was done in previous case. Nothing was done.

However, I received the note:


"Your request #111237 has been solved. To reopen this request, please reply to this email or click on the following link: https://plariumsupport.zendesk.com/hc/requests/111237

Anastasiya    


Anastasiya (Plarium Support Center | Browser Games)


Jun 14, 17:37 EEST

Hello,


Thank you for your attention to this matter. I appreciate it a lot.


I have submitted all the information to the QA team for further revision.


In case they confirm a bug, it will be forwarded to developer team and handled within one of the upcoming sprints."

------------------------------------------------------------------------------------

Skipping unnecessary actions, I want the bug be solved in the time you set for the new item decay.

THANKS.

P.S. I am programmer by myself (1) and I play from different OS and locations (2). I hope it would clear questions about cache, reboots and such not related things...
Aug 27, 2017, 16:1408/27/17
03/22/16
1289
alex.isakov said:

brunsonthomas said:


alex.isakov said:


Before I reported the issue (few months ago).

NOTHING was done.

At server 3, Farwol Crown, at attempt extend War Temple inventory I get answer with just "NO" message box.

I want it to be fixed BEFORE excessive item will disappear:



Please close your game, clear your cache, reopen your game. If the problem persists.

Please submit a ticket to https://plariumsupport.zendesk.com/hc/en-us/requests/new

It was done in previous case. Nothing was done.

However, I received the note:


"Your request #111237 has been solved. To reopen this request, please reply to this email or click on the following link: https://plariumsupport.zendesk.com/hc/requests/111237

Anastasiya    


Anastasiya (Plarium Support Center | Browser Games)


Jun 14, 17:37 EEST

Hello,


Thank you for your attention to this matter. I appreciate it a lot.


I have submitted all the information to the QA team for further revision.


In case they confirm a bug, it will be forwarded to developer team and handled within one of the upcoming sprints."

------------------------------------------------------------------------------------

Skipping unnecessary actions, I want the bug be solved in the time you set for the new item decay.

THANKS.

P.S. I am programmer by myself (1) and I play from different OS and locations (2). I hope it would clear questions about cache, reboots and such not related things...
If you have performed all the above actions, I would recommend sending a letter to Oberon. Please do not post replies in the Forum per Forum Rules. You may summarize their response but do not quote them. 
Aug 28, 2017, 08:4308/28/17
02/29/16
5605

Hello.

We didn't forget about this issue. Our devs are still working on it.

As I know, it should be fixed in the next update.
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