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"Help" link should now take you to the Forum or Blog

"Help" link should now take you to the Forum or Blog

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Moderators for Stormfall: Age of War wanted
Jul 27, 2018, 18:2407/27/18
09/17/15
0

"Help" link should now take you to the Forum or Blog

If you have moved "help" or support to a blog/forum post system - when clicking "help" in game, it should take you there. Having to figure out how to get to the forum when needing help is not something I want to do. I search through countless blog/forum posts - I did not see this one at all. In essence HELP should be easy, not hard.


Also as a side note, the game is getting too complicated and time consuming for me - now there is some "champion" thing I have to figure out? How will you get new members with more stuff to figure out in game - its too much.


Things should be simple. Help is not simple, that is a big red flag for me.... good luck.


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Jul 27, 2018, 18:4807/27/18
12/27/16
6
Totally agree..   I am having problems with food production and would like to speak to someone from support but there seems no way to speak to a human. seriously thinking of giving up the game.
AndriiTechnical Support
Jul 28, 2018, 10:0607/28/18
Jul 28, 2018, 10:06(edited)
06/03/14
607

Hello ladies and gentlemen! We process bug reports here on the forum. We process through personal tickets issues related to the game loading, account access, violations and payments. All gameplay questions you can discuss here on the forum.


It would be great if you clarified what exactly information (e.g. game guides, description of the game mechanics, troubleshoots) you need most often and what info you are currently missing.