I also found this to be true.  

scroll fro Zooming with in castle is not working..  ( but if you hit the ALT while scrolling it will work) 

and scrolling in tabs will scroll more then just a little with in the menus.    

Hello, Lords!

Agent Pavel said:

Hello, Lords!

We have not updated the games in the last 24 hours. It looks like Adobe Flash player or plugin has been updated. Could you please specify the browser you use, its version and the version of the Adobe Flash player (except for Google Chrome)? 

Limad said:

Agent Pavel said:

Hello, Lords!

We have not updated the games in the last 24 hours. It looks like Adobe Flash player or plugin has been updated. Could you please specify the browser you use, its version and the version of the Adobe Flash player (except for Google Chrome)? 

There's a new chat system. 

Dude, I'm slow today (I'm slow everyday, but SHH!). Finally realized why the wording of the response from the administrator bothered me, and kept bothering me, because I obsess about wording. I was online in the game when the scrolling problem was introduced, which would of been around twenty-six hours before the message here was posted. I remember it quite clearly. I almost never miss pushing raids. The game would not load for a few minutes and I missed two raid pushes. THAT IS A HUNDRED THOUSAND RESOURCES THAT WILL NEVER BE MINE. *screeches and brandishes spork* Then I noticed that I could no longer use the scroll wheel.

And still not response or acknowledgement of this issue from any of the Admins after all this time?

What I really am having trouble with is how these "updates" get applied with practically zero beta testing or checking to see if the new update breaks anything. Granted some of the more in-depth aspects of the game may be missed in testing, but a core function such as controlling the game's interface is hardly an in-depth detail. 

It's a CORE FUNCTION of the U.I. How the hell can your testers miss something as basic and simple as the mouse not working correctly when you make changes to the game? 

As for the statement of it being a change to Flash Player, the last update to Flash Player was made on January 9th. I have not updated my version of Flash Player since early December and my updates are set to manual so it prompts me before hand and I have to MANUALLY allow the update. 

Plus the fact that I wrote the original bug report on the 17th when I started experiencing the issue which is over a full week from the date Adobe made their updates. So your statement that Adobe updated Flash Player is an attempt to shift blame. 

It has already been pointed out that you DID make changes to the code in the game to add the chat feature and it was announced on the 17th when the mouse scroll issue began.  Your update occurred after the Adobe update was released and the scroll issue began on the same day you updated your code for the chat feature. How is this so difficult to comprehend?

Please stop treating people as if they lack common sense.

Lords, please be aware that the chat is not in-game feature. It is an individual chat located on plarium.com website. The same thing with the pre-loaders (picture behind the loading bar). These features do not affect the game directly, and as I have specified in the first reply, we have not updated the game.

Agent Pavel said:

Please provide us with the screenshots illustrating the issue and the exact steps to reproduce it. I will forward this issue to our developers.

Really?    Screen shots of something that would need a VIDEO to show not working..  

its SIMPLE to recreate..  go to the castle..  use your Scroll wheel..  does the game ZOOM in and out?  Like it should...    it worked, then when the game refreshed it didnt.. 

I did not upgrade my computer.  I did not update my Browser.  I did not update the flash on the computer.  

it is not an ISOLATED CASE. its multiple users across multiple browsers and formats.  

and for some reference..  27 yrs USAF as a Computer Tech, Network Admin, Sys admin.  

and I NEVER used its someone else's problem to push off the issue.   I worked to fix it. even though it was not my issue.  

KDaver said:

Agent Pavel said:

Please provide us with the screenshots illustrating the issue and the exact steps to reproduce it. I will forward this issue to our developers.

Really?    Screen shots of something that would need a VIDEO to show not working..  

its SIMPLE to recreate..  go to the castle..  use your Scroll wheel..  does the game ZOOM in and out?  Like it should...    it worked, then when the game refreshed it didnt.. 

I did not upgrade my computer.  I did not update my Browser.  I did not update the flash on the computer.  

it is not an ISOLATED CASE. its multiple users across multiple browsers and formats.  

and for some reference..  27 yrs USAF as a Computer Tech, Network Admin, Sys admin.  

and I NEVER used its someone else's problem to push off the issue.   I worked to fix it. even though it was not my issue.  

Respectfully,  KDaver

Thank you for the details. 

You may experience issues with the scroll in fullscreen mode in Google Chrome browser. This is not a game bug, since the issue is related to Google browser. Unfortunately, we are unable to fix this issue from our side. It can be resolved with one of the further Google updates. Meanwhile, you can use other browsers where the scroll option works as intended (e.g. Mozilla Firefox).

Thank you for the details. 

You may experience issues with the scroll in fullscreen mode in Google Chrome browser. This is not a game bug, since the issue is related to Google browser. Unfortunately, we are unable to fix this issue from our side. It can be resolved with one of the further Google updates. Meanwhile, you can use other browsers where the scroll option works as intended (e.g. Mozilla Firefox).

... *twitches and fights not to scream obscenities* I think we're being toyed with and intentionally provoked. I do not use the bloated monstrosity that is Chrome. A day before the chat feature was added to the Plarium site, Stormfall would not load for a couple minutes and when it came back online the scroll function was broken. Something was obviously changed in the actual game. This whitewashing of such a simple matter is ridiculous.

Dear Lords, I apologize for the misunderstanding. The issue is related to plarium.com website update which has been made to improve Adobe Flash player plugin compatibility with our games. 

I have informed the developers about the issue and they will look what can be done. As a temporary solution, you can hold ALT button on your keyboard and use the scroll on your mouse. It should work as intended. 

Agent Pavel said:

Dear Lords, I apologize for the misunderstanding. The issue is related to plarium.com website update which has been made to improve Adobe Flash player plugin compatibility with our games. 

I have informed the developers about the issue and they will look what can be done. As a temporary solution, you can hold ALT button on your keyboard and use the scroll on your mouse. It should work as intended. 

I will inform you when I receive any news from the developers.

I figured out a Fix for this..   for Google Chrome.. 

Refresh the game.. Click the FULL SCREEN MODE

then Click FULL SCREEN MODE again to make it framed..  

Scroll wheel will work..  or it has for me..  I did it on multiple computers so far.. and each time it worked.  

Hope this helps others having the Issue..  

Seems it is fixed now..  

but Plarium should not take Credit for fixing the issue..  when they said they never did anything to break it..  

Whatever changes you made in the past 24 hours have broken the scroll wheel functionality of the mouse.

I use to use it to zoom in and out while viewing inside castles. Doesn't work anymore.

I use to use it to scroll menus and windows (such as viewing troops in castle or catacombs) currently in this menu, 1 tick of the wheel scrolls almost 2 pages down or up rather than 8 to 10 ticks as it normally should to scroll down the equivalent of 1 page within the menu or window. 

In other menus, I have to scroll the mouse wheel 30 to 40 ticks to get it to scroll one page down. 

This seriously hampers the ability to perform quick selections of troops or changes. And normal game play is very much hindered. 

Same problem for another 4 player like me who use Windows 10

Provide, please, because in this way it plays very badly

Good evening ...

problem common to 25 of my players ...

the wheel of the mouse from 2 days does not scroll the pages but zooming with delays on the game and continuous noise to read the chat ... while first with the wheel is went down quickly at the bottom or at the top of the page now we have the zoom function in place ...

I explain the usefulness that can have ??

do you realize that this new function in place destroys only the balls ???

I do not want to talk about the vowels with the accent that if you use you refer to the beginning of the sentence you write ...

let's try to correct the error ????         thank you

Hello

does not work the mouse wheel that serves to move the game up and down.

It worked until 2 days ago now in its place there is the zoom that serves nothing but to waste time and patience.

Can you restore the wheel function as it was before? Playing like this is a waste of time and it is unnerving,

Thanks