All Categories

Wheel of Fortune discount not working!

Wheel of Fortune discount not working!

Search
Moderators for Stormfall: Age of War wanted
Dec 25, 2017, 13:3312/25/17
09/25/14
5

Wheel of Fortune discount not working!


I have been trying to apply my Wheel Of Fortune discount to Paragon deals and others, but they do not show up.

For example I can't purchase my 45% off discounted 30 day Paragon Activator.

Can someone help me with this?!


  I have tried different browsers and cleared cache, nothing happens.



Views
8k
Comments
23
Comments
Agent HelgaTechnical Support
Dec 26, 2017, 09:3012/26/17
05/13/15
1258

Hello! 

Is your Paragon of level 11 or higher?

Dec 27, 2017, 10:4212/27/17
09/25/14
5

Hi


It is level 13.
Agent PavelTechnical Support
Dec 27, 2017, 11:3412/27/17
07/02/15
4523

The discount is applied on activators for the low-level paragon status. We have forwarded this issue to our developers and they will improve the offer in the future updates. Thank you for your cooperation!

Jan 9, 2018, 22:1901/09/18
Jan 9, 2018, 23:04(edited)
01/09/18
5

May I add another probable bug with wheel of fortune.

As of today its 40% on improvements and on all improvements except on them on first page there are a -40% sign. I figure they should be active also on the first page?
Agent PavelTechnical Support
Jan 10, 2018, 09:4301/10/18
07/02/15
4523

Remus777 said:


May I add another probable bug with wheel of fortune.

As of today its 40% on improvements and on all improvements except on them on first page there are a -40% sign. I figure they should be active also on the first page?

Hello, Lord!

Could you please attach screenshots of the discount you have received and of the improvements without the discount sign at your Market?
Jan 20, 2018, 00:2801/20/18
01/09/18
5


This is the first tab on improvments. all the other tabs are with % off, but not the first one. Next tab below. Just compare and you see the problem. And of course I checked so it wasnt just shown wrong, the price is 100% not 50%


Agent HelenTechnical Support
Jan 20, 2018, 10:5901/20/18
10/24/17
796
Hi, everything is correct. This particular discount does not apply to Defenders of the Castle, only to "passive" improvements. You can easily distinguish what improvements are sold with discount by the red ribbon -50% off.
Apr 2, 2018, 18:4104/02/18
09/25/14
5

Come on Plarium! It has been over 3 months and it is still not fixed! Does anyone even care?

Adding picture of 40% discount and place where the discount should be applied (red box around it).


Agent PavelTechnical Support
Apr 3, 2018, 09:3904/03/18
07/02/15
4523
kristokapten said:

Come on Plarium! It has been over 3 months and it is still not fixed! Does anyone even care?

Adding picture of 40% discount and place where the discount should be applied (red box around it).


Our developers are working on a fix for this issue. We apologize for the inconveniences caused. If you want to purchase the item with the discount, I can do it manually for you. Please inform. 
Apr 3, 2018, 20:3304/03/18
09/25/14
5
Thanks, that would help for some time. I will send you PM.
Agent HelenTechnical Support
Apr 5, 2018, 14:4804/05/18
10/24/17
796
Hello, I have purchased 30-day activator with 45% discount for you. 
Apr 10, 2018, 05:2404/10/18
08/21/14
464
Is there any particular reason the improvement discounts were removed from castle guards?  They used to receive the discount, though I think its been over a year since I last noticed it.
Agent PavelTechnical Support
Apr 10, 2018, 08:1004/10/18
07/02/15
4523
Aegon Targaryen said:

Is there any particular reason the improvement discounts were removed from castle guards?  They used to receive the discount, though I think its been over a year since I last noticed it.
There are discounts which apply only to Improvements or Castle Guards. Please pay attention to a red ribbon with a discount. The discounted items are marked with the ribbon. 
Apr 15, 2018, 04:2304/15/18
07/29/16
11

Hi, it seems it is still not fixed. Today is discount on paragon activator 7d. I bought it but it took 1750 saphires instead of 1050. Could you fix it and provide me with 700 saphires - diffrence between prices.


Thanks
Agent PavelTechnical Support
Apr 15, 2018, 11:0604/15/18
07/02/15
4523
Kire said:

Hi, it seems it is still not fixed. Today is discount on paragon activator 7d. I bought it but it took 1750 saphires instead of 1050. Could you fix it and provide me with 700 saphires - diffrence between prices.


Thanks
Our devs are still working on a fix for this issue. Could you please clarify whether you have purchased the activator at a regular price? If so, then please send me your in-game coordinates via private message and specify the date of the purchase.
Apr 16, 2018, 06:1204/16/18
07/29/16
11

Hi Pavel,


Yes I did.



Agent PavelTechnical Support
Apr 16, 2018, 08:4604/16/18
07/02/15
4523

Kire said:


Hi Pavel,


Yes I did.



I have contacted you via private messages. Please check it and specify the requested data.

Agent PavelTechnical Support
Apr 17, 2018, 10:5304/17/18
07/02/15
4523
KIRE, I have added 700 Sapphires to your account. We apologize for the inconveniences caused.
Apr 17, 2018, 15:0604/17/18
07/29/16
11
Hi Pavel, thank you. No problem at all. 
Apr 25, 2018, 15:4004/25/18
12/10/17
5

latform: Facebook

Server: The Dark Plains

my account: uid 8980547 / fb100003144347476 / The Dark Plains / segment00

Wheel of fortune tells me i have 45% discount for paragon activator 30 days but when i buy it was with full price. It was happened before the same thing few month ago.

steps: I saw the discount, i push the apply discount button an d i buy 30 days paragon activator and then i realised that it was with full price.

I don't see any special conditions that make that bug to appear


Can anyone help me with that please?!