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Can someone check my account, what is wrong with my offer package?

Can someone check my account, what is wrong with my offer package?

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Moderators for Stormfall: Age of War wanted
Dec 13, 2017, 14:3512/13/17
02/20/17
49

Can someone check my account, what is wrong with my offer package?


Today supposedly every player will get the offer 'MIGHTY BESTIARY PACK" and yesterday "OCCULT PACK', however for my case, I only have these 3 offer during this week. These are the only normal offer that change every few hour. For those who not understand what offer are missing, it is offer that last for more than 24 hrs, you may check yours to compare with mine. 


It kinda weird for them not appear since I not purchase any of them yet.


 
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Dec 13, 2017, 14:4812/13/17
04/10/15
1437

Lady Chyntea

offers changes every 2 hours more or less in cycles, so if you dont like that u posted please wait till the occult or bestiary could appear

you sure should have them in some time.

Regards
Dec 13, 2017, 15:0712/13/17
02/20/17
49

Juglar del Viento said:


Lady Chyntea

offers changes every 2 hours more or less in cycles, so if you dont like that u posted please wait till the occult or bestiary could appear

you sure should have them in some time.

Regards

Hilarious, I thought you understand what I am saying, I explained them quite a detail. what a shame. Have you checked what is the current offer now? I not mentioned about the 2 hours offer, it the 24hrs or more offer that I am currently missing that only available on certain event.  let me show you what it is now for your better understanding before jumping into giving any comment.




I hope this time all who read it understand what I am saying. You may check my account for a better assurance.
Agent PavelTechnical Support
Dec 13, 2017, 16:1612/13/17
07/02/15
4523

Hello, Lord!

Payment issues are handled individually. If you experience any issues with Sapphire packages, please submit a ticket to our support team. Our specialists will gladly look into your case.
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