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 wheel of fortune discount not applied but increased

wheel of fortune discount not applied but increased

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Moderators for Stormfall: Age of War wanted
Dec 10, 2017, 13:5212/10/17
12/10/17
5

wheel of fortune discount not applied but increased



Platform: Facebook

Server: The Dark Plains

Coord: -2150, -4950

user: Costin Florescu

uid 8980547 / fb100003144347476 / The Dark Plains / segment00

I had today a wheel of fortune discount of 45% for Paragon Activator 30 days but it not apply abd instead of normal cost of 4500 saphires it cost now with discount 5500 saphires. Game take 5500 saphires from my account for that - i have pictures of what i Had and what i buy. this is not correct from plarium to steal that way from playesrs accounts. Hope you will solve my problem and return saphires back. the real price for Paragon activator with 45% discount must be  2475 safires not 5500 what game take from me. Be well and hope to solve this problem or game bug soon




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3k
Comments
11
Comments
Agent PavelTechnical Support
Dec 10, 2017, 15:4212/10/17
07/02/15
4523

Hello, Lord!

The discount has not been applied. There is a bug and I have reported it to our developers.

Meanwhile, the regular price for the activator is 5500 Sapphires and it should cost 3025 Sapphires with the discount. I have added the missing Sapphires to your balance.
Thank you for your report and cooperation!
Dec 10, 2017, 17:2312/10/17
12/10/17
5

Hello Agent Pavel

Thank you for replying me

i have to show you a older pic of mine with regular price (no discount applied) of paragon activator for 30 days - please check it


Best regards


 
Dec 10, 2017, 17:5112/10/17
12/10/17
5

Thank you for solving my problem

this post can be closed
Dec 10, 2017, 20:1612/10/17
02/20/17
49
lucky for you to get such an amazing discount, I will never got one for the entire 1 year already, sadly enough spending so much money, but discount features never give benefit for me as the old player. what I got only resources discount or resources production discount only every single time login to the game. This feature is a dead one for me. never expected such a good one. good for you FLCOSTIN 
Agent PavelTechnical Support
Dec 11, 2017, 08:2112/11/17
Jan 2, 2018, 09:54(edited)
07/02/15
4523
flcostin said:

Hello Agent Pavel

Thank you for replying me

i have to show you a older pic of mine with regular price (no discount applied) of paragon activator for 30 days - please check it


Best regards


 
Paragon Activator's price depends on your Paragon level. On level 13 the price is 5500 Sapphires.
Dec 11, 2017, 19:0412/11/17
12/10/17
5

I understand that now 

that picture was old when i was with parahon 10 i think
Mar 13, 2018, 22:2603/13/18
Mar 14, 2018, 09:44(edited)
03/13/18
4



 I want my 45% discount of 30 days Paragon, please!

Agent PavelTechnical Support
Mar 14, 2018, 09:4903/14/18
Mar 18, 2018, 14:04(edited)
07/02/15
4523
Ivan123 said:




 I want my 45% discount of 30 days Paragon, please!

I can purchase the item with the discount manually on your account. Please note that the purchased item will be applied automatically. Do you agree? 
Mar 14, 2018, 18:2103/14/18
03/13/18
4

Agent Pavel said:


Ivan123 said:





 I want my 45% discount of 30 days Paragon, please!

I can purchase the item with the discount manually on your account. Please note that the purchased item will be applied automatically. Are you agree? 




Yes, please!
Thank you.


Agent PavelTechnical Support
Mar 15, 2018, 11:2403/15/18
07/02/15
4523

Ivan123 said:


Agent Pavel said:


Ivan123 said:





 I want my 45% discount of 30 days Paragon, please!

I can purchase the item with the discount manually on your account. Please note that the purchased item will be applied automatically. Are you agree? 




Yes, please!
Thank you.


I have purchased the item for you and it has been succesfully applied. 

Thank you for your cooperation!
Mar 17, 2018, 01:2703/17/18
03/13/18
4

Agent Pavel said:


Ivan123 said:


Agent Pavel said:


Ivan123 said:





 I want my 45% discount of 30 days Paragon, please!

I can purchase the item with the discount manually on your account. Please note that the purchased item will be applied automatically. Are you agree? 




Yes, please!
Thank you.


I have purchased the item for you and it has been succesfully applied. 

Thank you for your cooperation!



Thank you for your quick response, Pavel!