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New Post for Problems with Daily Loyalty Roll

New Post for Problems with Daily Loyalty Roll

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Moderators for Stormfall: Age of War wanted
Jun 10, 2018, 18:4206/10/18
05/29/18
9

New Post for Problems with Daily Loyalty Roll

Okay, let me see if I can do this properly.


Plarium.com


Dark Plains


Daily Loyality Roll


Just now logged on to game. This is pop up I'm talking about.


http://prntscr.com/jtbjka


What shouldn't have happened is it shouldn't have popped up since I already claimed


reward. And as I'm playing game, going from one thing to another it will just pop up, over and over again.




uid 3708961 / pp39874819 / The Dark Plains / segment01


MadMax

Views
1k
Comments
15
Comments
Jun 11, 2018, 04:1906/11/18
03/13/15
697

This is even more interesting.. i have been playing this game for more than 3 years i guess i have never got that..


Let the support check on this and i agree something like that popping up is very annoying and may hinder gameplay.
Agent PavelTechnical Support
Jun 11, 2018, 08:2706/11/18
07/02/15
4523

Hello, Lords!

This is the new Daily Loyalty Roll for the beginners. This version of the program is still being tested and is available not for all new players.

Special rewards are issued during the first 25 days. You will be getting the notifications during this time. Next, you will be receiving the regular 90-days rewards without special pop-ups. 
Jun 11, 2018, 21:3906/11/18
05/29/18
9
At first, I would get it once everyday, on reset. But now it comes up about 5 times an hour. Hasn't always been that way. It has to be fixed to stop popping up. Haven't even gotten to day 15 yet and it has been popping up all day. And I click on reward and get nothing. Because I'm on day 14 still.
Jun 12, 2018, 00:3806/12/18
05/29/18
9
I just got my reward for 15th day. So from now until new day starts tomorrow, I'll be getting pop ups for day 16. And the pop ups are very frequent and very annoying.
Agent PavelTechnical Support
Jun 12, 2018, 07:1406/12/18
07/02/15
4523

MadMax said:


I just got my reward for 15th day. So from now until new day starts tomorrow, I'll be getting pop ups for day 16. And the pop ups are very frequent and very annoying.

Could you please clarify what happens when you press Claim reward button when the reward has already been claimed? 

Also, do any specific actions cause the pop-up? Or it appears without your intervene? 
Jun 12, 2018, 18:2806/12/18
05/29/18
9

I'm done explaining this. I can't understand why no one understands what I'm saying. I'll just suffer with it until, how long was mentioned above, 90 days.


Yes, I just checked, 90 days so I'll have to put up with it for another 75 days.
Agent PavelTechnical Support
Jun 13, 2018, 08:5506/13/18
07/02/15
4523

MadMax said:


I'm done explaining this. I can't understand why no one understands what I'm saying. I'll just suffer with it until, how long was mentioned above, 90 days.


Yes, I just checked, 90 days so I'll have to put up with it for another 75 days.

Please note that you receive special rewards during the first 25 days. After that, the rewards will be issued automatically, even if you don't press Claim button. 

If I understood you correctly, you continue receiving the pop-up after claiming the reward. Please clarify if anything happens when you press Claim button when the rewards have been received. 
Jun 14, 2018, 18:2406/14/18
05/29/18
9
Yeah, it goes away and then when I move on to something else, it pops up again. I claim reward again it goes away and then when I go on to something else it pops up again. This happens over and over again. It isn't funny at all.
Jun 16, 2018, 14:4506/16/18
05/29/18
9
And none of this happened for the first 12 days. This is a joke and no one seems to know the answer to correcting this problem!
Jun 16, 2018, 19:0106/16/18
05/29/18
9

http://prntscr.com/jvqdlr


Popped up when I went to make a raid, Happens logging in, resetting, going to BG's going to events. You name it and it always pops up at any function I try to do.

Agent PavelTechnical Support
Jun 17, 2018, 12:1406/17/18
07/02/15
4523

MadMax said:


http://prntscr.com/jvqdlr


Popped up when I went to make a raid, Happens logging in, resetting, going to BG's going to events. You name it and it always pops up at any function I try to do.

Thank you for the details!

I have reported this situation to our developers for the further investigation. In case they confirm a bug, it will be handled within one of the upcoming sprints. Thank you for your cooperation!
Jun 22, 2018, 16:5606/22/18
05/29/18
9
Okay Pavel, you mention above that I receive special rewards during 1st 25 days. Well it is now day 26 and I don't think I should still be getting popup for day 25, but has happened all day so far. So how many more days is this going to last. Are they actually ever going to fix it or is it so that all they care about is the money. That is what I'm hearing.
AndriiTechnical Support
Jun 23, 2018, 13:1506/23/18
06/03/14
607

Fixing of a bug includes several stages. It requires the certain time to complete each procedure properly, like locating the genuine reason of the issue, editing of the code and further testing, before the updated functionality is released.

I apologize for the temporary inconvenience and ask for your forbearance.