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Moderators for Stormfall: Age of War wanted
May 7, 2018, 07:5405/07/18
107

Broken

Okay, what sort of asinine trickery have you wrought that has broken the game in the two best browsers for running the game, Maxthon Nitro and Opera Neon? I will virtually punch any response which states the lie of, "We have not updated in over twenty-four hours." A change has been made.
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Agent PavelTechnical Support
May 7, 2018, 10:4005/07/18
07/02/15
4523

Hello!

Please provide us with the more detailed information about the issue. Here is an instruction how to report bugs.
May 7, 2018, 13:4905/07/18
09/29/16
195
Agent Pavel said:

Hello!

Please provide us with the more detailed information about the issue. Here is an instruction how to report bugs.
I have a bad gut feeling that might be a tad hard. IT's castle shows User Deleted. :(
May 8, 2018, 10:4005/08/18
07/14/15
2

hello "insanity talisman" to reason

yesterday I connected everything was fine 2 hours later it does not work anymore the error does not come from the players

Agent PavelTechnical Support
May 9, 2018, 08:0505/09/18
May 9, 2018, 08:09(edited)
07/02/15
4523

zagatounga said:


hello "insanity talisman" to reason

yesterday I connected everything was fine 2 hours later it does not work anymore the error does not come from the players

Hello!

This issue has been forwarded to developers and they are currently working on it. 

Meanwhile, please follow the instructions from this article and inform me if the issue is resolved.

May 9, 2018, 21:5105/09/18
May 9, 2018, 21:52(edited)
12/13/14
1282

Insanity Talisman said:


Okay, what sort of asinine trickery have you wrought that has broken the game in the two best browsers for running the game, Maxthon Nitro and Opera Neon? I will virtually punch any response which states the lie of, "We have not updated in over twenty-four hours." A change has been made.

Things started to go wrong after the Padlock re-appeared - http://prntscr.com/jfv1ei

They told us the Padlock could not be used again because they were storing plarium images on another site, so they changed that, didn't they?

Now our Flash settings are going crazy with dumb messages at every login - http://prntscr.com/jfv3y1

I find this amusing because the facebook server actually BLOCKS adobe and works better without it - http://prntscr.com/jfv50p

I use Chrome, which has its own integral version of Flash, and have never had any problems

May 10, 2018, 12:5905/10/18
07/14/15
2

Hi SNOWGOON, I use chrome or opera, in the morning it works 2 hours later nothing I have reinstalled a beautiful new chrome and I can load up to 80% it's not the top but it's better than nothing

thank you: your advice is better than those of plarium !!!

good game

for info I'm from the DTC league they have to wonder what happens to me

Google translation is sometimes weird

AndriiTechnical Support
May 11, 2018, 10:2205/11/18
May 12, 2018, 08:09(edited)
06/03/14
607

Hello ladies and gentlemen! Our developers have tried to fix this issue from our side but failed in doing so. The matter is that specific Flash Player versions are blocked on different random websites, not only our game. Seems that it is Flash Player's issue.


Our developers recommend doing the following:

1. Consider installing Plarium Games application. The game should launch there: https://plarium.com/en/plarium-games/


2. Update your current browser to the latest version. We have created an article with instructions on how to update different browsers: https://plariumsupport.zendesk.com/hc/articles/360003549632

May 11, 2018, 16:2205/11/18
May 11, 2018, 16:23(edited)
09/29/16
195
Agent Andrew said:

Hello ladies and gentlemen! Our developers have tried to fix this issue from our side but failed in doing so. The matter is that specific Flash Player versions are blocked on different random websites, not only our game. Seems that it is Flash Player's issue.


Our developers recommend doing the following:

1. Consider installing Plarium Games application. The game should launch there: https://plarium.com/plarium-games/


2. Update your current browser to the latest version. We have created an article with instructions on how to update different browsers: https://plariumsupport.zendesk.com/hc/articles/360003549632

Page not found. Looks promising.
May 11, 2018, 16:3105/11/18
May 11, 2018, 16:31(edited)
09/29/16
195

No difference for older version of Chrome. Still cant get in. Will stick to slow Firefox.


And option 1 is just a link to all Plarium games. Where is Plarium Games application installation? lol
AndriiTechnical Support
May 12, 2018, 08:1205/12/18
06/03/14
607

Thanks for the note, I have fixed the link => https://plarium.com/en/plarium-games/ Now it works fine.

If you have some free time, I can offer you an alternative option how to solve the Flash Player problem. They are slightly more difficult.

The main idea is to download an older Flash Player version:


1. Here you can find step-by-step instruction on how to install previous Flash versions: https://helpx.adobe.com/flash-player/kb/install-previous-version-flash-player.html


2. Here you can download old versions: https://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html


Please choose one of the versions I highlighted in green: https://www.screencast.com/t/nBzvNdTNA


After you install the previous version of Flash Player, try launching the game in Mozilla Firefox: https://www.mozilla.org/

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