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We did not receive credit for our fortress downgrade or our fortress upgrade in achivments.

We did not receive credit for our fortress downgrade or our fortress upgrade in achivments.

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Moderators for Stormfall: Age of War wanted
May 29, 2017, 01:2305/29/17
11/27/15
8

We did not receive credit for our fortress downgrade or our fortress upgrade in achivments.

We did not get credit in the Artisan Achievement for bringing our fortress up to LVL 18. In the print screen below it clearly shows out fortress at 18 and the achievement still saying we need to bring our fortress up to 18 for the next achievement.


https://prnt.sc/fd7ij4


Please fix this for our League. Thank you.


Lucidius Marshal of FoH

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May 29, 2017, 08:4105/29/17
04/10/15
1437

Lord Lucas

please send a ticket to support to report it. in the moment they check this issue they will give the achievement or explain you what has happened

to send the ticket, please follow this link

Regards

May 29, 2017, 09:4205/29/17
10/31/14
1897
lucas6007 said:

We did not get credit in the Artisan Achievement for bringing our fortress up to LVL 18. In the print screen below it clearly shows out fortress at 18 and the achievement still saying we need to bring our fortress up to 18 for the next achievement.


https://prnt.sc/fd7ij4


Please fix this for our League. Thank you.


Lucidius Marshal of FoH

Lord, please note that it takes a while for the council of Darkshine to take note of league achievement. But they should do so within 30 min -24 hrs, and notify the whole of Darkshine of the news. 
May 29, 2017, 14:4705/29/17
11/27/15
8
It has been almost 48 hrs. Every other time we have done a fortress we received the achivent right away. I did send a ticket as well but I may have included the wrong ss. The one above clearly shows the issue.
May 30, 2017, 04:5605/30/17
07/11/13
192

http://prntscr.com/fdo4eq




they messed it up even worse..




This really needs to be addressed as it is a deterrant for leagues upgrading their fortress past level 8 because they may not even get the achievement for the level they rightly worked hard for.
May 30, 2017, 15:1605/30/17
03/01/16
5810

Skycooldude said:


http://prntscr.com/fdo4eq
























they messed it up even worse..












This really needs to be addressed as it is a deterrant for leagues upgrading their fortress past level 8 because they may not even get the achievement for the level they rightly worked hard for.

If the information is still out of date, please, contact our Support Team and provide them with this information, so they can investigate this case for you >> https://plariumsupport.zendesk.com/hc/en-us/requests/new

May 31, 2017, 11:4805/31/17
11/27/15
8
It looks to be all set now. Thank you for your assistance.
Jun 1, 2017, 10:1106/01/17
03/01/16
5810
lucas6007 said:

It looks to be all set now. Thank you for your assistance.
Great! :) 
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