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Moderators for Stormfall: Age of War wanted

ShadowSteynRA

Nov 29, 2016, 12:2611/29/16

11/10/16

No responce from Forum or Ticket

[#STX-672-77990]: Whole account gone

My whole account is gone back to day one castle leuge units everything except friends gone. Really not happy spend time and money and now my user is gone.

Issue date: 11/27/2016

Riaan Steyn

UserRiaan Steyn 28.11.2016 | 20:34

Hi I have dedicated a lot of time to the game as I have a obligation to the leage I had more that 7000 defs at each beacon that my leuge now has to do without and the support to the other players. I now could not help in the leuge chalenges were i helped a lot. So do understand that I AM EXSTREMLY UNHAPPY. And hope tht you can rectivy and compensate me and my leuge addiquitly for this failure of a service that I now spent money on and a lot of time and energy that is worth a lot more. And naturally the longer it takes to resolve the greater the impact.

Comments

Stewart_KT

Nov 29, 2016, 12:3411/29/16

03/20/14

493

Sometimes it switches servers on you.

click on the button in pic, and select the option from the second pic

http://prntscr.com/dd6dd0

http://prntscr.com/dd6e7a

If that dont help then i dont know.

Ichezis

Nov 29, 2016, 16:2511/29/16

01/31/15

457

Stewart_KT1 said:

Sometimes it switches servers on you.

click on the button in pic, and select the option from the second pic

http://prntscr.com/dd6dd0

http://prntscr.com/dd6e7a

If that dont help then i dont know.

M'lord, what Lord Stewart_LT1 mentioned could be a solution!

If that's not the case, then please await a reply from the Support Team patiently. They're hard, busy workers and try their best to answer every concern.

Alyona KolomiitsevaCommunity Manager

Nov 30, 2016, 11:2211/30/16

09/17/15

8278

Please check your email. Our Support Team has answered you today.

The topic is locked. You cannot post comments.

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You cannot post comments.","title":"No responce from Forum or Ticket","authorRole":"","contentDraftJs":"","contentHtml":"<p>[#STX-672-77990]: Whole account gone</p><img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/angry.png\" class=\"smiles postImage\"><br><p>My whole account is gone back to day one castle leuge units everything except friends gone. Really not happy spend time and money and now my user is gone. \n</p>\n<p>Issue date: 11/27/2016\n</p><p>Riaan Steyn\n</p><p>UserRiaan Steyn 28.11.2016 | 20:34\n</p><p>Hi I have dedicated a lot of time to the game as I have a obligation to the leage I had more that 7000 defs at each beacon that my leuge now has to do without and the support to the other players. I now could not help in the leuge chalenges were i helped a lot. So do understand that I AM EXSTREMLY UNHAPPY. And hope tht you can rectivy and compensate me and my leuge addiquitly for this failure of a service that I now spent money on and a lot of time and energy that is worth a lot more. And naturally the longer it takes to resolve the greater the impact.</p>","createdDate":"1480422360000","folderId":"511","id":"32381","authorId":"1321625","authorRegistered":"1478767478047","authorName":"ShadowSteynRA ","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/24471102.jpeg?v=1515429053"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"3339","commentsCount":"3","likesCount":"0","authorCommentsCount":"4","isHidden":"false","isClosed":"true","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/stormfall-age-of-war/511_archive/32381_no-responce-from-forum-or-ticket/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/24456/","commentUrl":"/forum/en/comment/topic_220584/"},"strings":{"userRole":"","userId":"24456","contentDraftJs":"","contentHtml":"<p>Sometimes it switches servers on you.</p><br><p>click on the button in pic, and select the option from the second pic</p><br><p><a href=\"http://prntscr.com/dd6dd0\" rel=\"nofollow ugc\" target=\"_blank\">http://prntscr.com/dd6dd0</a></p><br><p><a href=\"http://prntscr.com/dd6e7a\" rel=\"nofollow ugc\" target=\"_blank\">http://prntscr.com/dd6e7a</a><br></p><br><p>If that dont help then i dont know.</p>","userRegistered":"1395287486960","userCommentsCount":"493","userName":"Stewart_KT","createdDate":"1480422859387","editedDate":"0","id":"220584","entityId":"32381","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/3174058.jpeg?v=1512617242"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"220584","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/59241/","commentUrl":"/forum/en/comment/topic_220734/"},"strings":{"userRole":"","userId":"59241","contentDraftJs":"","contentHtml":"<p>Stewart_KT1 said:</p><br><blockquote><p>Sometimes it switches servers on you.</p><br><p>click on the button in pic, and select the option from the second pic</p><br><p><a href=\"http://prntscr.com/dd6dd0\" rel=\"nofollow ugc\" target=\"_blank\">http://prntscr.com/dd6dd0</a></p><br><p><a href=\"http://prntscr.com/dd6e7a\" rel=\"nofollow ugc\" target=\"_blank\">http://prntscr.com/dd6e7a</a><br></p><br><p>If that dont help then i dont know.</p></blockquote><p>M'lord, what Lord Stewart_LT1 mentioned could be a solution!</p><p>If that's not the case, then please await a reply from the Support Team patiently. They're hard, busy workers and try their best to answer every concern. <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/thumbup.png\" class=\"smiles postImage\"></p>","userRegistered":"1422704578990","userCommentsCount":"457","userName":"Ichezis","createdDate":"1480436731800","editedDate":"0","id":"220734","entityId":"32381","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/8482105.jpeg.jpeg?v=1620079958"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"220734","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/698671/","commentUrl":"/forum/en/comment/topic_221263/"},"strings":{"userRole":"Community Manager","userId":"698671","contentDraftJs":"","contentHtml":"Please check your email. Our Support Team has answered you today.","userRegistered":"1442491428007","userCommentsCount":"8278","userName":"Alyona Kolomiitseva","createdDate":"1480504921983","editedDate":"0","id":"221263","entityId":"32381","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"221263","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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