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Experienced Moderators Needed

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Moderators for Stormfall: Age of War wanted
Jul 8, 2016, 01:1707/08/16
07/10/14
345

Experienced Moderators Needed

Can we have some experienced moderators please.

I would suggest moderators should have:

- been playing the game for over 1 year min

- extensive knowledge and experience of the game mechanics

- have significant history of posting to the forum

- are well connected and known within the game and respected within the community

We seem to have picked up 2 new moderators recently. You have kindly added a mechanism which tells us how experienced they are by adding the unique user ID to the forums (the ID is sequential). Both moderators are 1.1m+ which clearly marks them out as complete noobs. Nice people I am sure, who through no fault of their own meet no sensible criteria.

The last point is extremely important. For there to be any legitimacy for people to be given powers above and beyond the rest of us and for us to quietly accept that, there is a need for us to respect their authority.

This is extremely important when one considers that the forum mods don't just moderate the forums but are given unique access to inside information and the ability to directly voice coms with Plarium staff. They could be a huge positive force in improving the game.... if they understood it at all.

Can we please end the appointment of random new players who don't know anything about the game, have no feel for the tone of the forums and state of the developer/player relationship and who haven't been around long enough to have contributed anything to have gained any respect from anyone.

It doesn't do anyone any good.

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Jul 8, 2016, 01:2207/08/16
12/18/14
1835

djmoody said:


Can we have some experienced moderators please.

I would suggest moderators should have:

- been playing the game for over 1 year min

- extensive knowledge and experience of the game mechanics

- have significant history of posting to the forum

- are well connected and known within the game and respected within the community


I vote DJ Moody for moderator!!!

Jul 8, 2016, 04:1007/08/16
31

Jezebel said:


djmoody said:


Can we have some experienced moderators please.

I would suggest moderators should have:

- been playing the game for over 1 year min

- extensive knowledge and experience of the game mechanics

- have significant history of posting to the forum

- are well connected and known within the game and respected within the community


I vote DJ Moody for moderator!!!

I 2nd that vote!!!
Jul 8, 2016, 04:3307/08/16
07/11/13
192

Nemstar said:


Jezebel said:


djmoody said:


Can we have some experienced moderators please.

I would suggest moderators should have:

- been playing the game for over 1 year min

- extensive knowledge and experience of the game mechanics

- have significant history of posting to the forum

- are well connected and known within the game and respected within the community


I vote DJ Moody for moderator!!!

I 2nd that vote!!!

He has my vote as well!!!!!


Jul 8, 2016, 08:0607/08/16
07/25/15
2634



a good moderator doesnt necessary need to have extensive knowledge of the game. he/she just need to be able to follow the forum rules and guidelines like everyone else and be unbiased in their moderation. Have a good grasp on the English language is also a big pluss. 



Jul 8, 2016, 09:3507/08/16
Jul 8, 2016, 09:36(edited)
03/20/14
493

djmoody said:


This is extremely important when one considers that the forum mods don't just moderate the forums but are given unique access to inside information and the ability to directly voice coms with Plarium staff. They could be a huge positive force in improving the game.... if they understood it at all.


Jul 8, 2016, 09:3607/08/16
Jul 8, 2016, 09:46(edited)
03/20/14
493

Is this a good idea for active players to have access to inside information?

Such as letting a leagues members know that BG mechanics were going to be changed before they were changed.

Jul 8, 2016, 14:1707/08/16
Jul 8, 2016, 14:17(edited)
06/22/14
448

Stewart_KT1 said:


Is this a good idea for active players to have access to inside information?

Such as letting a leagues members know that BG mechanics were going to be changed before they were changed.

Ofc, that is wrong 100%. But Moderators have only one purpose - to keep Forum clean.

Why they took role of Developers, or much better Game Designers, I have no idea except if someone doesn't know what is what in Development industry.


What we need is Role of somebody from Plarium who knows how things work.

Maybe I have answer, on my own doubt. Plarium don't want to give us any valuable information, and we have luck of Dev role (any name is acceptable for me, but with sense I described), and simple sacrifice Mods, for hand of sapps. From the other side, Mods become something special (mostly in own heads) and party can start. They don't know answers on our questions, but they have own opinion. During time, some Mods were OK, trying to do their job, and from time to time to add some knowledge, as they have at the moment. Several Mods didn't understand who they are, and tried to be X factor, but they didn't count on our reactions. One thing we learned because of them: BIg Rule about Mods. 

Jul 8, 2016, 15:4907/08/16
Jul 8, 2016, 15:51(edited)
01/31/15
457

Greetings m'lords and ladies!

I'm the living evidence as I'm a moderator myself and I can assure all of you that us moderators are not here to pester any of you; in the contrary!
We spend at least 4 hours a day attempting to help the people all around here, sometimes the issue's fixed by us, sometimes we have to refer the player to the Help Desk, sometimes we need a Community Manager; but whatever it is, we'll do it for you guys!

We as moderators didn't decide becoming one just for ourselves, we became one to spend time on helping others.

Not just us Moderators are here for you all, what'd Plarium make Community Managers for? Exactly, m'lord! The Community Managers are here to make sure the moderators are fine, the game and forum run flawlessly (if it doesn't they inform the developers/technical team), they check whether the players are fine, and lots more! Trust me, Community Managers aren't here to pester either, they're here to assist you all, the moderators, etc. with all they can!

Same thing for the Help Desk, they weren't assigned there if they didn't have to help. They might not reply within seconds as they usually have to read a lot of messages, but they are definitely here to assist you with urgent, important, severe issues or anything related to that!

We'd be glad if you, DJMoody, want to join the Moderator team, all you have to do is message Leonidas and follow his instructions.

I hope this made some sense. 

Good luck!
Jul 10, 2016, 10:5407/10/16
156

djmoody said:


Can we have some experienced moderators please.

I would suggest moderators should have:

- been playing the game for over 1 year min

- extensive knowledge and experience of the game mechanics

- have significant history of posting to the forum

- are well connected and known within the game and respected within the community

We seem to have picked up 2 new moderators recently. You have kindly added a mechanism which tells us how experienced they are by adding the unique user ID to the forums (the ID is sequential). Both moderators are 1.1m+ which clearly marks them out as complete noobs. Nice people I am sure, who through no fault of their own meet no sensible criteria.

The last point is extremely important. For there to be any legitimacy for people to be given powers above and beyond the rest of us and for us to quietly accept that, there is a need for us to respect their authority.

This is extremely important when one considers that the forum mods don't just moderate the forums but are given unique access to inside information and the ability to directly voice coms with Plarium staff. They could be a huge positive force in improving the game.... if they understood it at all.

Can we please end the appointment of random new players who don't know anything about the game, have no feel for the tone of the forums and state of the developer/player relationship and who haven't been around long enough to have contributed anything to have gained any respect from anyone.

It doesn't do anyone any good.

I think this applies to me and Nemanja?
Well to give you hint do not look on date when we registered on the forum ;)

Jul 10, 2016, 17:5607/10/16
03/22/16
1289
I am one of the newest moderators. Why am I here? To help people understand the game and how it works. How did I get here? I volunteered and passed the required criteria and a probation period. Am I the best qualified, probably not,but I learn quickly, I have computer experience, 35 years. Programming experience, software knowledge, management experience. I have developed language skills and empathy with frustrated people. What else would you like to know that I can reveal without revealing proprietary or personal information not relevant to the game?
Jul 11, 2016, 22:3607/11/16
08/03/14
1364

brunsonthomas said:


I am one of the newest moderators. Why am I here? To help people understand the game and how it works. How did I get here? I volunteered and passed the required criteria and a probation period. Am I the best qualified, probably not,but I learn quickly, I have computer experience, 35 years. Programming experience, software knowledge, management experience. I have developed language skills and empathy with frustrated people. What else would you like to know that I can reveal without revealing proprietary or personal information not relevant to the game?

what is Your in game name

what are coords to your castle

what league you play with

how long you have been playing

which server you play on, or both

how much inside access do you get

do you know when beacon drops will come

what is the tax rate on the battlegrounds

why were the battlegrounds changed

can  you see my account and whats in my castle

what is your contact chain to the developers

Where is it that you applied for role of moderator

what were the criteria



lets just start with these. there are thousands more perfectly relevant questions on the forum, the easy ones first.


Jul 11, 2016, 22:4207/11/16
Jul 11, 2016, 22:42(edited)
06/22/14
448

If these are easier questions, how will look harder? 

P.S.: First two are crucial. 
Jul 11, 2016, 23:0607/11/16
03/20/14
493
Drogar61 said:

If these are easier questions, how will look harder? 

P.S.: First two are crucial. 
There is a post he made in another topic 27 hours an 53 minutes after the post in this topic that gives enough info to find location and coords
Jul 11, 2016, 23:1907/11/16
06/22/14
448
Stewart_KT1 said:

Drogar61 said:

If these are easier questions, how will look harder? 

P.S.: First two are crucial. 
There is a post he made in another topic 27 hours an 53 minutes after the post in this topic that gives enough info to find location and coords
I'm joking, ofc :)
Jul 11, 2016, 23:3507/11/16
03/20/14
493
of course, i was only putting a burr under his saddle for fun, And showing that if you want not to be known just how carefull you must be in what you do/say
Jul 11, 2016, 23:5407/11/16
Jul 12, 2016, 00:33(edited)
699

lords and ladies 


NONE of these questions will define whether a moderator is equipped to be a moderator or not 


i will look at things from a different view :-

1) why would moderators know inside information ??

they will not be able to share it in the forum and there is no way they share it inside the game with friends, league mates without being exposed

and even if they use it for their own advantage without sharing how would they do that 

example:-


- beacon drops 

this requires an entire league to be an unfair advantage in addition even if the moderator is the marshal there would be no chance for him to use the advantage without being exposed and with spies in nearly every league how hard till exposed to the entire game

if a league starts winning on every beacon drop wouldn't the big leagues notice (unless he is in one but competition between top leagues is high he would be exposed immediately) 


2) why would plarium give such an advantage to a moderator, how would he use it for the forums 

 the only way this is an advantage is in game and that means a player with big armies or a very powerful league (always one step ahead)  how is that good for plarium 

 

what i mean here is that giving moderators inside info DOES not make any sense and has NO good for plarium or the game what so ever 

3) moderators do not have inside information if they do they will be noticed and you all will have an evidence to share here in forums


and that would be something that makes no sense 


Jul 12, 2016, 00:0607/12/16
Jul 12, 2016, 00:11(edited)
699

moderator tasks are restricted for the forums only 


all they need is info about the game (means that they play it)


there are some experienced moderators and some who is not bottom line is that they answer the questions they can based on their knowledge 


if it is wrong then some players corrects it or  community managers corrects it or a different moderator with more experience and knowledge corrects it 

 

how is that a big problem and why do you feel current moderators are not experienced some of them ARE experienced


my conclusion is 


moderators do NOT have inside access

there is a whole moderation team not just one person and they all answer to the best they can and there is always a community manager to follow up


and a player becomes a moderator because they satisfied the minimum amount of knowledge and experience required

Jul 12, 2016, 00:0807/12/16
08/03/14
1364

exxxe said:


lords and ladies 


NONE of these questions will define whether a moderator is equipped to be a moderator or not 


i will look at things from a different view :-

1) why would moderators know inside information ??

they are not allowed to share it in forum and there is no way they share it inside the game with friends, league mates without being exposed

and even if they use it for their own advantage without sharing how would they do that 

example:-


- beacon drops 

this requires an entire league to be a unfair advantage in addition even if the moderator is the marshal there would be no chance for him to use the advantage without being exposed and with spies in nearly every league how hard till exposed to the entire game

if a league starts winning on every beacon drop wouldn't the big leagues notice (unless he is in one but competition between top leagues is high he would be exposed immediately) 


2) why would plarium give such an advantage to a moderator, how would he use it for the forums 

 the only way this is an advantage is in game and that means a player with big armies how is that good for plarium or a very powerful league (always one step ahead) 
 

what i mean here is that giving moderators inside info DOES not make any sense and has NO good for plarium or the game what so ever 

3) moderators do not have inside information if they do they will be noticed and you all will have an evidence to share here in forums

and that would be something that makes no sense 


This has been the great mystery of the moderators since oberon left and they appeared.


they have slip of tongues that seems to defy logic.  even in game whispers of prior knowledge of game changes being dropped by moderators in league chat. 


so do they or dont they have inside knowledge?
Jul 12, 2016, 01:0607/12/16
06/22/14
448

On very weird way moderators took place of Administrators, even I would like to see Developer or Designer rather than Administrator.

Simple name of role isn't match to what we need.

I agree that moderators have just a simple job: to keep forum live.

But, from time to time moderators take not own role and open Pandora's box. I don't know if they do that by their will or someone smart enough push them in hell. That is main problem in forum.

We can share many info if we want and ask different questions. We have Juglar as mod for long time, and maybe once or twice he said something what started not nice discussion. Almost for forget.

Why no one has hard words with communication with Juglar is question and answer for many last situation where moderators were on pan.

Also, Alyona isn't enough to answer on our questions, but she is only one who speak with us as Plarium person. We need more.

In that case, moderators could be focused on really hard job, keeping forum clean and readable.

When mods take wrong role, very quickly conversation becomes ugly. And that is nothing more than wasting time.

It seems that someone have benefit when we are wasting time, and mods pays for that benefit.

There is no shame do not know, it's a shame to be stupid.

Jul 12, 2016, 01:1307/12/16
03/22/16
1289

IronApex Turok said:


brunsonthomas said:


I am one of the newest moderators. Why am I here? To help people understand the game and how it works. How did I get here? I volunteered and passed the required criteria and a probation period. Am I the best qualified, probably not,but I learn quickly, I have computer experience, 35 years. Programming experience, software knowledge, management experience. I have developed language skills and empathy with frustrated people. What else would you like to know that I can reveal without revealing proprietary or personal information not relevant to the game?

what is Your in game name

what are coords to your castle

what league you play with

how long you have been playing

which server you play on, or both

how much inside access do you get

do you know when beacon drops will come

what is the tax rate on the battlegrounds

why were the battlegrounds changed

can  you see my account and whats in my castle

what is your contact chain to the developers

Where is it that you applied for role of moderator

what were the criteria



lets just start with these. there are thousands more perfectly relevant questions on the forum, the easy ones first.


It depends on which server, but yes I play both servers. If you watch my screen shots I do not hide. However rules say we do not show coordinates.


I am in a league on both servers. Neither have a beacon yet.


I do not have accessto inside information and even if I did I would not release it to anyone, including league mates.


To date, I have been given no more information on beacons than you.


The battlegrounds were changed because a few players figured out how to beat the system. That error in programming was fixed.


I can see what any other player can see in your castle.


I have a Skype link to the International Help Desk and other moderators.


On this forum they requested volunteers and I had to answer a multitude of test scenarios and pass a probation period.


Volunteer and findout what the criteria is.


In answer to your questions as to why I was chosen, ask when you volunteer.
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