bank resources or conversion tropps i think, or for take reward in rankso, plarium didnt nerf their resource production like all have complained. bots have gone into production mode building for battlegrounds?
but why? using the BGs to increase their armies to sell them as defence?
IronApex Turok said:
so, plarium didnt nerf their resource production like all have complained. bots have gone into production mode building for battlegrounds?
but why? using the BGs to increase their armies to sell them as defence?
$10 to smite your enemies with 100 fireballs!
Anw, I thought the complain was bots became inactive? No lv 60+ bots are inactive AFAIK.Have fun with em, keep raiding them, reporting them is a waste of energy better to take advantage of them.This is a systematic issue, not one with individual castles. Should be more interesting to look at the tournament and play spot-the-pattern.
So what is the proper way of reporting such things?
Eugenia Misura said:
jumy said:
Jumy, have you reported these accounts to our Support team?when i spy find many with 10k res, they use res for build troops and crash in bgs
meantime this guys lose rank and reward
i need reported this for a possible kill myself ?, i raid all both castle when found resources
however over time it will have reported at least 100=nothing or i lose for raid they=i not send any tickets now and in future
i have reported also few "players/castle" is evident that they can see troops in settlements/hamlet (think in all locations)=nothing=no any refund=i not send any tickets now and in future
even if it cost me a very long ban, use my comments as feedback=is real in this game=share my experience in game=nothing is random in this game
djmoody said:
Eugenia Misura said:
Jumy, have you reported these accounts to our Support team?We get this quite a lot.
You are a representative of Plarium.
You have direct access to the development team who can make things happen.
The screenshots in the thread is embarrassing proof of the scale of a major problem within your game.
So a Plarium representative is now aware of a big issue. What happens next? All the hard work has already been done for you. All you have to do is present the screenshot in your next meeting.
Instead, we get slopey shoulders and a palm off to another team, which requires the customer to put even more effort in, though a medium where you never get any sensible responses, just generic copy and pastes (support will never give any indication of what they are going to do about it, or even if they realise and understand the problem, it will just get a copy and paste reply).
No desire to fix major problem. No ownership, No accountability. Plarium simply don't care.
Wonder how it is working as a community manager at Plarium, even they might gather all the info and feedback we give them and present it further, maybe they just run into
djmoody said:
Eugenia Misura said:
Jumy, have you reported these accounts to our Support team?We get this quite a lot.
You are a representative of Plarium.
You have direct access to the development team who can make things happen.
The screenshots in the thread is embarrassing proof of the scale of a major problem within your game.
So a Plarium representative is now aware of a big issue. What happens next? All the hard work has already been done for you. All you have to do is present the screenshot in your next meeting.
Instead, we get slopey shoulders and a palm off to another team, which requires the customer to put even more effort in, though a medium where you never get any sensible responses, just generic copy and pastes (support will never give any indication of what they are going to do about it, or even if they realise and understand the problem, it will just get a copy and paste reply).
No desire to fix major problem. No ownership, No accountability. Plarium simply don't care.
djmoody, We have different teams that are responsible for different fields. Our Support team can take appropriate measures to such accounts and that's why I asked if you reported these accounts.
Eugenia Misura said:
djmoody said:
Eugenia Misura said:
Jumy, have you reported these accounts to our Support team?We get this quite a lot.
You are a representative of Plarium.
You have direct access to the development team who can make things happen.
The screenshots in the thread is embarrassing proof of the scale of a major problem within your game.
So a Plarium representative is now aware of a big issue. What happens next? All the hard work has already been done for you. All you have to do is present the screenshot in your next meeting.
Instead, we get slopey shoulders and a palm off to another team, which requires the customer to put even more effort in, though a medium where you never get any sensible responses, just generic copy and pastes (support will never give any indication of what they are going to do about it, or even if they realise and understand the problem, it will just get a copy and paste reply).
No desire to fix major problem. No ownership, No accountability. Plarium simply don't care.
djmoody, We have different teams that are responsible for different fields. Our Support team can take appropriate measures to such accounts and that's why I asked if you reported these accounts.
If you take the forum history and go back a year. And look at complaints about bots.... Im quite sure you will find the same reported over and over and the standard reply is the one you gave above, and nothing comes out of it. We the players just grow sick of report bots that Plarium never end up do anything about. The fate the players got in Plarium in regards of bots and such, is beyond all time low. Maybe not what you want to hear but that is the truth.
The feeling we left with is that any report of bots (and other things), get forwarded to a wate basket and not even looked at. Until Plarium can actually show they serious about bots, why should we the players care about report them when nothing get done about it?
Imagine someone break the window of your car every day and all you can do about it is file a report to the cops, that end up nothing being done.