This topic is closed

Chat has gone ?

3 Replies
Chaos
4 July, 2017, 9:47 AM UTC

https://prnt.sc/frfikx


When im paying to play a game i expect the chat to be working , this game is going downhill very fast , why cant plarium spend some of our hard earned cash on actually fixing the game instead of lining their pockets thinking of new ways to extract our hard earned cash 

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Alina Bright
Community Manager
4 July, 2017, 11:34 AM UTC

Hi! Clearing your cache should help in this case. Here is how you can do it: http://support.plarium.com/index.php?/Knowledgebase/Article/View/1170/


If you still experiencing this issue, please report it to our Support team at https://plariumsupport.zendesk.com/hc/en-us/requests/new


Thanks!

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Futrikelv
6 July, 2017, 12:54 PM UTC

If you edit your Castle, chat disappears. Only way to get it back is to refresh the game itself. I am not sure if this is the case for you OP.

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brunsonthomas
6 July, 2017, 9:18 PM UTC

There is another possibility. If the server was reset all chats are cleared. The best way to tell is simply enter Test.

If you can see the result, odds are the server was reset and the cache that stored the chat has been reset.
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