This topic is closed

Lag in chat and PM typing

6 Replies
loree.reininger
28 June, 2017, 10:53 PM UTC
I am noticing that it takes forever to type anything in chat or in my PMS, I will type out what I want to say and it takes anywhere from 1 minute to 5 minutes for it to appear in the chat box/PM box. I have already cleared cookies & cache. I even tried a different browser  (I usually play using windows 10 but also tried on Mozilla Firefox)  & experienced the same issue on both. 
Loree
UTC +5:00
Alina Bright
Community Manager
29 June, 2017, 2:51 PM UTC

Hi! Please, contact our Support Team and provide them with this information, so they can check this >> https://plariumsupport.zendesk.com/hc/en-us/requests/new


Thanks!

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ANBU Danzo Shimura
3 July, 2017, 9:05 AM UTC

ANBU Danzo Shimura said:


smurfjes1 said:


still problems with the chat dunno if u all having same problem with me its almost a problem for 3 months now verry slow cann't type annything so real bad communication with team members what to do??


/
In my league we use in game chat to talk as a league as well as discord. chat has been buggy for my league members for a while also and me i talk about what i think the problems are coming from on another post in bugs. you might want to talk to your league about using discord (google it and watch youtube videos on how to use) it's very reliable and free. it runs through your browser.


The Darkness of the Shinobi
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Alina Bright
Community Manager
3 July, 2017, 3:11 PM UTC

Thank you for sharing this tip, my Lord :) 


However, this issue should be reported anyway :) 
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ANBU Danzo Shimura
4 July, 2017, 5:36 AM UTC
Eugenia Misura said:

Thank you for sharing this tip, my Lord :) 


However, this issue should be reported anyway :) 
I will make sure I encourage more players to make bug reports from now on Eugenia since you make a good point.
The Darkness of the Shinobi
UTC +0:00
Alina Bright
Community Manager
4 July, 2017, 11:35 AM UTC
ANBU Danzo Shimura said:

Eugenia Misura said:

Thank you for sharing this tip, my Lord :) 


However, this issue should be reported anyway :) 
I will make sure I encourage more players to make bug reports from now on Eugenia since you make a good point.
Thank you :) 
UTC +2:00
jims
9 July, 2017, 2:51 PM UTC

This is the same latency (lag) that everyone else experiences.

It appears to be caused by the game itself, and the architecture of the game's notification system. Basically, the game (on your end) makes too many, too frequent "round trips" to the server to collect information that may, or may not be available for you. The result is a serious degradation in the game play and experience.

This  has apparently been an issue from the beginning and doesn't not appear to have ever been addressed.


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