This needs to be fixed..

Lets say this happens to a hammer player in a beacon hit.... yes captains given the ability can send offence troops home from beacons.. but that usually takes a refresh or two (1-2 minutes)..

so either way.. a refresh is needed for either a hammer player or a captian ready to pull troops..

those 60 seconds could be the difference between that player losing thousands of dollars that he/she put into the game.

For the amount of money that we as a community have given plarium... we should NEVER have any problems with lag and NEVER have to refresh our servers..

Skycooldude said:

This needs to be fixed..

Lets say this happens to a hammer player in a beacon hit.... yes captains given the ability can send offence troops home from beacons.. but that usually takes a refresh or two (1-2 minutes)..

so either way.. a refresh is needed for either a hammer player or a captian ready to pull troops..

those 60 seconds could be the difference between that player losing thousands of dollars that he/she put into the game.

For the amount of money that we as a community have given plarium... we should NEVER have any problems with lag and NEVER have to refresh our servers..

thanks for sharing your opinion

keep in mind that i talk generally about technicall problems on the page of plarium and the case to lose our troop in this (silly)way ,but yes thats it included .

about servers:when is coming server's refresh all those who is online should be warned before the refresh,i am talking about a pop up in the game i dont know if they alreadty desinged a pop up about server 's refresh ,i saw  a warning somedays before  but not sure if it was about servers.

anyway yes some things should exist.

thanks for your opinion !

Hi Sison! I can see that this issue can be very frustrating.

If you receive such an error, please copy the error and contact our Support team so they can investigate what happened. All such cases are investigated individually as well as decisions about compensations.

Some of the problem are beyond Plarium control. Server maintenance must take place as much as possible. They don't only insure that the game runs smoothly, but also buff the game against cheats and hacks. 

My advice is to study Plarium downtime, server maintenance, updates ect. These activities will ensure that your league is best suited for the future. Some tasks can also be done just seconds before server maintenance, like the Unforgiven Emperor's league fortress which was upgraded prior to server maintenance

Some of the problem are beyond Plarium control. Server maintenance must take place as much as possible. They don't only insure that the game runs smoothly, but also buff the game against cheats and hacks. 

My advice is to study Plarium downtime, server maintenance, updates ect. These activities will ensure that your league is best suited for the future. Some tasks can also be done just seconds before server maintenance, like the Unforgiven Emperor's league fortress which was upgraded prior to server maintenance

sison said:

Oracle said:

Some of the problem are beyond Plarium control. Server maintenance must take place as much as possible. They don't only insure that the game runs smoothly, but also buff the game against cheats and hacks. 

My advice is to study Plarium downtime, server maintenance, updates ect. These activities will ensure that your league is best suited for the future. Some tasks can also be done just seconds before server maintenance, like the Unforgiven Emperor's league fortress which was upgraded prior to server maintenance

pop ups about servers maintance and refresh should exist apart from forum,it would help players who is online to hide their troop

If the maintenance is planned, we make in-game warnings.

sison said:

Oracle said:

Some of the problem are beyond Plarium control. Server maintenance must take place as much as possible. They don't only insure that the game runs smoothly, but also buff the game against cheats and hacks. 

My advice is to study Plarium downtime, server maintenance, updates ect. These activities will ensure that your league is best suited for the future. Some tasks can also be done just seconds before server maintenance, like the Unforgiven Emperor's league fortress which was upgraded prior to server maintenance

pop ups about servers maintance and refresh should exist apart from forum,it would help players who is online to hide their troop

If the maintenance is planned, we make in-game warnings.

Some of the problem are beyond Plarium control. Server maintenance must take place as much as possible. They don't only insure that the game runs smoothly, but also buff the game against cheats and hacks. 

My advice is to study Plarium downtime, server maintenance, updates ect. These activities will ensure that your league is best suited for the future. Some tasks can also be done just seconds before server maintenance, like the Unforgiven Emperor's league fortress which was upgraded prior to server maintenance

This needs to be fixed..

Lets say this happens to a hammer player in a beacon hit.... yes captains given the ability can send offence troops home from beacons.. but that usually takes a refresh or two (1-2 minutes)..

so either way.. a refresh is needed for either a hammer player or a captian ready to pull troops..

those 60 seconds could be the difference between that player losing thousands of dollars that he/she put into the game.

For the amount of money that we as a community have given plarium... we should NEVER have any problems with lag and NEVER have to refresh our servers..

BiohazarD said:

Study plarium downtime?  Study it for what?

To enhance your gaming. I have for example discovered that I can play on Indonesian servers during game down. 

You can also study Plarium downtime for other reasons that can benefit your league. Last year the was a whole 3 days when games where down, but the Unforgiven Emperor's played none the less. Lags can also be manipulated by knowing locality of servers. 

The are other reasons