pvp rewards not paid

6 Replies
Tastiger
19 June, 2017, 9:12 PM UTC

PVP REWARDS MISSING .

anyone else missing solo weekend  pvp tournament rewards .

attempt to contact support i get invalid co ordinates or invalid ip address even when I copy and paste ?

i,m sure i,m not the only one mising these rewards


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sison
20 June, 2017, 12:07 AM UTC

hmm one more player who failed to come in contact with support team the last two days,it should be reported


my personal question is why dark plans server is nt included when you attempt to send a ticket

i did a try to send a ticket just to see whats going on because you are the second player who say the same thing but i cant find my server 's name so one mre problem


 about rewards i missed the packet plarium gave some days before,free reward wich had 50 skertch also,i claimed it but not skertch in ,for some reasons rewards is nt received always company should avoid such mistakes


the good for them is that miss a pvp reward is unussual ,it seems that a kind of technicall problem is involved ,what you have to do in case of you dont receive a reward is to come in contact with them since you cant someone else should try help you,if you dont find someone i will try catch some people from the forum who can help you :) lets see possibly untill tommorow someone will guide you :)

  ,

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Alina Bright
Community Manager
20 June, 2017, 10:41 AM UTC
Lords, if you face any issues, please report them to our Support team: https://plariumsupport.zendesk.com/hc/en-us/requests/new
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sison
20 June, 2017, 12:07 PM UTC

Eugenia Misura said:


Lords, if you face any issues, please report them to our Support team: https://plariumsupport.zendesk.com/hc/en-us/requests/new

thats what he told you ,he did a try to report it to support team but he failed although he  copypasted his coordinates


i noticed that he is the second player who say it within 2 days ,probably this days something wrong with tickets.




About me,i asked why dark plans is nt included in the list with servers when you attempt to send a ticket.http://prntscr.com/flyuw3


thats mine and his question it seems that you had rush when you read it lol  :)

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Alina Bright
Community Manager
21 June, 2017, 9:39 AM UTC

Thank you for helping me out, Sison!


Player should leave the part with "pp" when he adds his ID.
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Tastiger
21 June, 2017, 10:33 AM UTC

i tried cord ords as per request form / copy and pasted  to no avail ..tried several ways with ip address same answer / invalid cords / invalid ip .

i,m sure i wasn,t the only one who had issues with not getting pvp rewards .Or having problems contacting support via request form .
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Alina Bright
Community Manager
21 June, 2017, 11:44 AM UTC

Tastiger said:


i tried cord ords as per request form / copy and pasted  to no avail ..tried several ways with ip address same answer / invalid cords / invalid ip .

i,m sure i wasn,t the only one who had issues with not getting pvp rewards .Or having problems contacting support via request form .

When entering your ID, please leave only the part with PP: 

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