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wrong bonus points loaded

1 Reply
Riuknarutschi
30 May, 2017, 11:58 AM UTC

Hi there , 

I need your help 


I made just a few minutes ago a reload .... which was loaded correctly with one exception.


The offer was showing me that I would receive a 1052 bonus points for the bonus program ... but it loaded me less ... only a 931 points ... So I cant claim the extra bonuses from the reload programm. 

With kind regards 

Riuknarutschi..


UTC +1:00
Juglar del Viento
Moderator
30 May, 2017, 12:23 PM UTC

Dear Lord/Lady

for that kind of issues related with sapphires purchases and bonus program please contact support to check ur account and see what has happened and what is wrong. we here, in the forum, cant do anything about this kind of issues

to send a ticket please follow this link

Regards

Resistance Is Futile
UTC +1:00
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