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May 12, 2017, 18:4405/12/17
08/11/16
0

animation not working

I have a problem with my animation, its not working, I come on an its checked as to be off,  I never checked it, so I uncheck it  , Then nothing happens, Ive clean an cleared out  my cache an  other things an yet   when I restart the comp I see that animation  check   Whats going on here?,, I cant get thru to  support because it says my password or sign in isn't right,,what do I do? thanks
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May 12, 2017, 18:4905/12/17
May 12, 2017, 18:52(edited)
03/22/16
1289

laussie57 said:


I have a problem with my animation, its not working, I come on an its checked as to be off,  I never checked it, so I uncheck it  , Then nothing happens, Ive clean an cleared out  my cache an  other things an yet   when I restart the comp I see that animation  check   Whats going on here?,, I cant get thru to  support because it says my password or sign in isn't right,,what do I do? thanks

https://plariumsupport.zendesk.com/hc/en-us/requests/new


My best suggestion is if you have cleared your cache and verified your setting submit a ticket to support at the above link.

For my information which server are you on?

May 13, 2017, 16:1605/13/17
10/29/15
27
The animation does not work for anyone.  Apparently, this is not a bug, but a "feature".  Less for more, less for more.
May 13, 2017, 21:0005/13/17
03/22/16
1289
I_Claudio1 said:

The animation does not work for anyone.  Apparently, this is not a bug, but a "feature".  Less for more, less for more.
I have had similar problems on server 2. Server 1 seems find so it may just be something that was not loaded correctly on the last update.
May 15, 2017, 11:5705/15/17
03/01/16
5810
Hello! We aware of this issue and working on a fix for it.