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bug in the ticket system

1 Reply
Sir Tiger The claw
7 May, 2017, 8:12 PM UTC
not able to post a ticket to support. when I copy and paste my game ID I get a error report saying it is not a valid ID
Sir Tiger the Claw
UTC +0:00
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brunsonthomas
7 May, 2017, 8:26 PM UTC

Sir Tiger The claw said:


not able to post a ticket to support. when I copy and paste my game ID I get a error report saying it is not a valid ID

Please go to the upper right and select the Guide or Question mark. 

http://prntscr.com/f58pit


The go to the bottom right of that screen and copy the number starting with pp. 


http://prntscr.com/f58ptl



That along with selecting your game and server should allow you to submit a ticket to Support at https://plariumsupport.zendesk.com/hc/en-us/requests/new


UTC +5:00
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