This topic is closed

Broken bug reporting tool

3 Replies
TitanAce
11 April, 2017, 11:12 PM UTC

https://gyazo.com/c6da630c1918990748625120950c8383

You can have this one on me but don't expect anymore until the bug reporting tool is fixed and simplified by at least 50%.

segmentServerAddress: https://sfppen1s01.plrm.zone/ElvesPP/Segment01/segment.ashx

geotopiaLogicExceptionCode: -2

methodName: RepairBuildingForFriend

socialId: pp22511979

requestDto: {"b":61,"u":1312377}

responseDto: null

httpStatus: 500

date: Wed Apr 12 08:48:45 GMT+1000 2017

This happened when I went to a league members castle to help revive after he was attacked.


If this is the best you can do for an error reporting tool - remove it, it is no good in its current guise.


NB; you can't use game co-ords or ID in the section that asks for them, no matter what you input it tells you they are invalid. (a bug ridden bug reporting tool)





UTC +10:00
0
Warrior
12 April, 2017, 12:22 AM UTC
Request you to please raise a ticket to the support. They will be able to provide you with a resolution on this.
Please Like the Post if you agree or if it helps
UTC +6:00
0
brunsonthomas
12 April, 2017, 6:46 PM UTC
TitanAce said:

https://gyazo.com/c6da630c1918990748625120950c8383

You can have this one on me but don't expect anymore until the bug reporting tool is fixed and simplified by at least 50%.

segmentServerAddress: https://sfppen1s01.plrm.zone/ElvesPP/Segment01/segment.ashx

geotopiaLogicExceptionCode: -2

methodName: RepairBuildingForFriend

socialId: pp22511979

requestDto: {"b":61,"u":1312377}

responseDto: null

httpStatus: 500

date: Wed Apr 12 08:48:45 GMT+1000 2017

This happened when I went to a league members castle to help revive after he was attacked.


If this is the best you can do for an error reporting tool - remove it, it is no good in its current guise.


NB; you can't use game co-ords or ID in the section that asks for them, no matter what you input it tells you they are invalid. (a bug ridden bug reporting tool)





I have reported several several tickets to Support. The ID that starts with pp always works. Please try again. If you still get an error, please PM me and I will try to submit the ticket on your behalf.
UTC +5:00
0
Jezebel
12 April, 2017, 8:45 PM UTC

brunsonthomas said:


TitanAce said:


https://gyazo.com/c6da630c1918990748625120950c8383

You can have this one on me but don't expect anymore until the bug reporting tool is fixed and simplified by at least 50%.

segmentServerAddress: https://sfppen1s01.plrm.zone/ElvesPP/Segment01/segment.ashx

geotopiaLogicExceptionCode: -2

methodName: RepairBuildingForFriend

socialId: pp22511979

requestDto: {"b":61,"u":1312377}

responseDto: null

httpStatus: 500

date: Wed Apr 12 08:48:45 GMT+1000 2017

This happened when I went to a league members castle to help revive after he was attacked.


If this is the best you can do for an error reporting tool - remove it, it is no good in its current guise.


NB; you can't use game co-ords or ID in the section that asks for them, no matter what you input it tells you they are invalid. (a bug ridden bug reporting tool)





I have reported several several tickets to Support. The ID that starts with pp always works. Please try again. If you still get an error, please PM me and I will try to submit the ticket on your behalf.

yes you have to EDIT your castle ID in order to submit a ticket - another ridiculous change - only use the highlighted part of your castle ID to submit a ticket - uid 890161 / pp7487102 / The Dark Plains / segment00

UTC +0:00
0
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