daily reward Bug - reset to 1 after 85 days...

6 Replies
puzz
3 April, 2017, 12:37 AM UTC

I logged in yesterday, as proven by the screenshot of my activities, but the daily roll just reset for no reason.

I ask it to be fixed back please!!!

UTC +1:00
exxxe
3 April, 2017, 12:53 PM UTC
send it to support they will do it for you 
I'am me and that is what i care about :)
UTC +3:00
brunsonthomas
Moderator
3 April, 2017, 7:13 PM UTC

puzz said:


I logged in yesterday, as proven by the screenshot of my activities, but the daily roll just reset for no reason.

I ask it to be fixed back please!!!

In case you have a problem finding it the link for support is https://plariumsupport.zendesk.com/hc/en-us/requests/new

UTC +5:00
puzz
4 April, 2017, 8:05 AM UTC
just sent a ticket to support. i ll let you know!
UTC +1:00
Nemanja
7 April, 2017, 7:17 AM UTC

Lord Puzz,

please be patient. It might take a while until support reply to your request.

However, please post here is everything OK after support get in touch with you.
Nemanja
UTC +1:00
carolpringle59
9 April, 2017, 11:46 AM UTC
If you had not logged out and back in it is possible to play for days in a row without being counted as a daily player (not saying that's what Happened) but it is a possibility
UTC +4:00
Nemanja
10 April, 2017, 9:13 AM UTC

Lady Carolpringle59,

I don't think that's that's case cause time counter resets to zero each night at 00:00 (GMT +02) as you can see yourself by daily tasks arrival time.
Nemanja
UTC +1:00
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