Empty enemies list - Sieged castles not in list
User ID: 1200482
27 March, 2017, 1:32 AM UTC
A few days ago I logged in to find "My Enemies" list empty when it previously had 100 raid targets saved in it.
It is still empty despite me raiding and spying many castles in the last few days.
It seems to be saving the last castle I interact with only, so the single saved item changes often.
-- - -- - --
Today one of my sieges has disappeared - I still hold the siege when I go to look at it but it is not in my sieges list. It is a lvl 76 that I use for quests and collect resources.
It was there prior to todays server reset, now it is gone from the list and has been replaced with a lvl 15 castle.
I have tried clearing my browser cache (several times) and even tried a different browser.
NB; Is there an actual email address for Plarium support, all I keep getting is a generic faq page..
User ID: 698671
27 March, 2017, 9:27 AM UTC
Please be aware that such issues should be directed to the technical specialists from our Support Team. Unfortunately, we are unable to help you on Forum.
Please follow this link and submit a ticket: https://plariumsupport.zendesk.com/hc/en-us/requests/new
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium