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Bought Item that doesn't appear in my castle

3 Replies
rickyonline
25 March, 2017, 9:33 AM UTC

Hallo,


I bought this morning a Balista lev.2 ... I paid the due amount of sapphires but It's not present in the castle... so I lost 390
 sappphires....  is it possible to get them back (or to have the item I paid for) ??????????
UTC +1:00
Juglar del Viento
Moderator
25 March, 2017, 12:32 PM UTC

Lord Ricky

when u buy a ballista, sentinel or catapult u are forced to place it above on one tower or gate (u cant place them on walls) so sure u have to place it i one of those places.

what happens sometimes? as a visual glitch somtimes balista could be placed at bottom of tower or gate instead of the top and this can make you that the balista has dissapeared

please, close the game, clear all browser cache and relog on game to see if ballista is placed correctly ususally this helps.

could i ask for a screenshot to see where can it be placed ?

thanks in advance

regards

Resistance Is Futile
UTC +1:00
rickyonline
25 March, 2017, 6:36 PM UTC

-hi,


thanks for the answer! I cleared th cache and restarted the browser... et voila, here it is the ballista on the top of the tower! ;) Problem solved thanks
UTC +1:00
Juglar del Viento
Moderator
25 March, 2017, 7:28 PM UTC

Lord Ricky

glad to hear that u solved the problem

regards and good haunting
Resistance Is Futile
UTC +1:00
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