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90 percent of troops not returned after event as promised

11 Replies
leemcswain67
24 March, 2017, 8:14 PM UTC
in the most recent Beacon Massacre tournament my account was not returned the 90 percent of troops killed as promised. Mainly my legendary troops were not returned. I lost over 20-25 Arch Angels and more than 60 Hydra in defending the beacons and all I got back was 20 hydra. That is no where near 90 percent returned as stated by Palarium. Most of the league members said they got their troops back after the event. Can someone check into this issue and return the troops promised please.
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Juglar del Viento
Moderator
24 March, 2017, 8:21 PM UTC

Lord Leem

about the returning 90% be aware that u can revive for free the 90% of troops killed in every attack not the total of troops lost in all attacks

hope this can solve ur doubts.

Regards
Resistance Is Futile
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leemcswain67
25 March, 2017, 2:10 AM UTC
So you are saying the challenge said that you would get 90 percent of your troops used during the event. But not to expect to get 90 percent of your troops back? Which in theory if I sent 10 Hydra to die in the event that I should receive 9 of them back when the event was over by reviving them. Is this correct or not? So if I had 60 Hydra in the beacons and they were killed only during the event I should have expected to get 54 back for the promised 90 percent returned. When I actually only got 20 back to revive after the event was over. Am I missing something? I am just asking someone to review my case and see my troops killed during the event and then what was returned and reimburse me for the troops not given back.
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Juglar del Viento
Moderator
25 March, 2017, 12:41 PM UTC

leemcswain67 said:


So you are saying the challenge said that you would get 90 percent of your troops used during the event. But not to expect to get 90 percent of your troops back? Which in theory if I sent 10 Hydra to die in the event that I should receive 9 of them back when the event was over by reviving them. Is this correct or not? So if I had 60 Hydra in the beacons and they were killed only during the event I should have expected to get 54 back for the promised 90 percent returned. When I actually only got 20 back to revive after the event was over. Am I missing something? I am just asking someone to review my case and see my troops killed during the event and then what was returned and reimburse me for the troops not given back.

Lord Leem

it depends how ur 60 hydras died. if they were killed in one attack u will recover 54 but if you are attacked 60 times and every time u are killed one hydra, at the end of tournament u are going to be able to revive none of them

if this is confused please send a ticket to support following this link. they are in better position to check ur account and tell you in which attacks u could revive and in which not

sorry for the inconveniences

Regards

Resistance Is Futile
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Snowgoon
25 March, 2017, 5:04 PM UTC

Juglar del Viento said:


leemcswain67 said:


So you are saying the challenge said that you would get 90 percent of your troops used during the event. But not to expect to get 90 percent of your troops back? Which in theory if I sent 10 Hydra to die in the event that I should receive 9 of them back when the event was over by reviving them. Is this correct or not? So if I had 60 Hydra in the beacons and they were killed only during the event I should have expected to get 54 back for the promised 90 percent returned. When I actually only got 20 back to revive after the event was over. Am I missing something? I am just asking someone to review my case and see my troops killed during the event and then what was returned and reimburse me for the troops not given back.

Lord Leem

it depends how ur 60 hydras died. if they were killed in one attack u will recover 54 but if you are attacked 60 times and every time u are killed one hydra, at the end of tournament u are going to be able to revive none of them

if this is confused please send a ticket to support following this link. they are in better position to check ur account and tell you in which attacks u could revive and in which not

sorry for the inconveniences

Regards

More proof of plarium's heavy bias against defenders

Losses are always rounded DOWN during the massacre, which only affects beacon defense

Attackers rarely lose 'small' numbers so are much less likely to be affected
Hanging on in quiet desperation is the English way - Pink Floyd - http://prnt.sc/dv923b
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Alyona Kolomiitseva
Community Manager
27 March, 2017, 9:28 AM UTC
Snowgoon said:


More proof of plarium's heavy bias against defenders

Losses are always rounded DOWN during the massacre, which only affects beacon defense

Attackers rarely lose 'small' numbers so are much less likely to be affected
We are working on improvements for our 'losses' calculations.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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Jezebel
28 March, 2017, 12:58 PM UTC
you might get 90%  back but is that calculated by units lost or troop force lost? so instead of hydras did this player get infantry and cavalry units?  This is a major flaw in the beacon massacre events you don't really recover what is promised
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exxxe
28 March, 2017, 4:47 PM UTC

Jezebel said:


you might get 90%  back but is that calculated by units lost or troop force lost? so instead of hydras did this player get infantry and cavalry units?  This is a major flaw in the beacon massacre events you don't really recover what is promised

actually it is of what each troop type lost 

100 Archers after revive =  90

100 griffs = 90

and by that also the force ( technically the same )

lets say 

100 archers = 100 power , 90 archers = 90 power 

( i know its the simplest and its just numbers i put up to clear it out )

i have not lost any in massacres yet so correct me if i am wrong :))

I'am me and that is what i care about :)
UTC +3:00
Jezebel
28 March, 2017, 5:26 PM UTC
exxxe said:

Jezebel said:


you might get 90%  back but is that calculated by units lost or troop force lost? so instead of hydras did this player get infantry and cavalry units?  This is a major flaw in the beacon massacre events you don't really recover what is promised

actually it is of what each troop type lost 

100 Archers after revive =  90

100 griffs = 90

and by that also the force ( technically the same )

lets say 

100 archers = 100 power , 90 archers = 90 power 

( i know its the simplest and its just numbers i put up to clear it out )

i have not lost any in massacres yet so correct me if i am wrong :))

obviously not if the OP did not receive 90% of their hydras back
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Rosconz
2 April, 2017, 4:20 AM UTC

Alyona Kolomiitseva said:


Snowgoon said:


More proof of plarium's heavy bias against defenders

Losses are always rounded DOWN during the massacre, which only affects beacon defense

Attackers rarely lose 'small' numbers so are much less likely to be affected
We are working on improvements for our 'losses' calculations.

So will you stop running the event until you get them working in an acceptable manner?


UTC +12:00
exxxe
2 April, 2017, 2:16 PM UTC

Jezebel said:


exxxe said:


Jezebel said:


you might get 90%  back but is that calculated by units lost or troop force lost? so instead of hydras did this player get infantry and cavalry units?  This is a major flaw in the beacon massacre events you don't really recover what is promised

actually it is of what each troop type lost 

100 Archers after revive =  90

100 griffs = 90

and by that also the force ( technically the same )

lets say 

100 archers = 100 power , 90 archers = 90 power 

( i know its the simplest and its just numbers i put up to clear it out )

i have not lost any in massacres yet so correct me if i am wrong :))

obviously not if the OP did not receive 90% of their hydras back

then lets wish the improvements Alyona mentioned makes it that way :))

I'am me and that is what i care about :)
UTC +3:00
thefray
4 April, 2017, 5:59 PM UTC

So you are rounding down?

I know I lost an Arch Angel and did not get to revive it. On the other hand if I one unit dies I get to revive it, if I lose 3 I can revive 2 (for regular revive) so you are saying since 90% is less than 1 for free revive we lose the troop? You would think at some point you would round up, oh wait that would probably throw the game out of balance or what you really mean less in plarium's bank account.
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